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ToyotaTown
London, ON
6,710 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,710 reviews
January 16, 2024
As a 30+ year customer the service and staff always go above and beyond. Todd was quick to update me with how my concerns would be addressed. The service was completed quickly and all my questions were above and beyond. Todd was quick to update me with how my concerns would be addressed. The service was completed quickly and all my questions were addressed. Thanks for taking the extra time to address my additional questions about driving a Hybrid vehicle. More
by dave.inglis13
Employees Worked With
Helpful January 16, 2024
The initial intro to a dealership is memorable. Sales consultant Hiacynta has a pleasant smile , is knowledgeable and very conscientious. Our 2024 Toyota Cross was on order for several months which Sales consultant Hiacynta has a pleasant smile , is knowledgeable and very conscientious. Our 2024 Toyota Cross was on order for several months which is the current norm. Hiacynta was following up on the logistics and anticipated delivery date. and informing us regularly. More
by ron/ran
Employees Worked With
January 16, 2024
Enna was very great to work with, friendly, detailed and always kept me informed. Thank you Enna for the great care. always kept me informed. Thank you Enna for the great care. More
by Jon v
Employees Worked With
January 14, 2024
I purchased my 2023 Venza Limited from another dealership in town and went there once for servicing and won’t be back again ( except to get my extra key fob) Todd was so professional and went beyond to help in town and went there once for servicing and won’t be back again ( except to get my extra key fob) Todd was so professional and went beyond to help me get the Toyota app to work … I had asked several times at the other dealership. Now it works ! Yayyyy! It was a perfect service including my wait time which I was able to do work in the lounge . Todd keep me up to date on what was happening while I was there too . Friends have told me that this dealership is far better and they were right ! Todd is great ! More
by Maureen
Employees Worked With
January 14, 2024
Fantastic Service and would totally recommend. A big thank you for Shawn taking the time to explain everything to me and my wife . You are in good hands with Shawn., He made our experience fun whi A big thank you for Shawn taking the time to explain everything to me and my wife . You are in good hands with Shawn., He made our experience fun while dealing with him. Thanks again Shawn for you help! James Monahan More
by Pricilla1974!
Employees Worked With
January 12, 2024
Second Tacoma I have purchased from this dealer . Geordie Hock has been my sales person for both transactions. He went above and beyond . Complicated deal because I live 100 miles away and the tra Geordie Hock has been my sales person for both transactions. He went above and beyond . Complicated deal because I live 100 miles away and the trade I used ( daughter car ) was 100 miles away in a different direction. Geordie put a deal together……Worked out great ! Shout out to Gwen Jones on delivery day , she stepped in for Geordie and took great care of my family….. More
by Paco
January 12, 2024
Was very disappointed that it cost me $73. for a clip to be installed on the wheel liner. This probably a low cost clip and installed with minimal effort or time. I feel that because the car for a clip to be installed on the wheel liner. This probably a low cost clip and installed with minimal effort or time. I feel that because the car is under warranty the cost of the clip should be covered under warranty. More
by sdivers20
Employees Worked With
January 12, 2024
Amazing service! A big thank you to MJ for taking the time to explain everything and for the quick reply and action. A big thank you to MJ for taking the time to explain everything and for the quick reply and action. More
by H
Employees Worked With
January 12, 2024
This 2023 RAV4 XLE my fourth purchased from Toyota Town dealership. Sylvia Donovan knowledgeable very helpful all the way.I will purchase again a new car from her. Keep up the good work. dealership. Sylvia Donovan knowledgeable very helpful all the way.I will purchase again a new car from her. Keep up the good work. More
by Laci
January 11, 2024
MJ is knowledgeable and friendly. He understands my needs. The service just performed has been completed to my complete satisfaction. He understands my needs. The service just performed has been completed to my complete satisfaction. More
by ManLaw
Employees Worked With
