Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Southbank Dodge Chrysler LTD - Service Centre
Ottawa, ON
540 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
540 Reviews of Southbank Dodge Chrysler LTD - Service Centre
Sort by
March 29, 2022
Got my truck service for oil change, brake inspection& cleaning, plus full detailing. Super happy with all of it. Ian, my service advisor was really helpful. cleaning, plus full detailing. Super happy with all of it. Ian, my service advisor was really helpful. More
by Luc
Employees Worked With
Ian
Helpful March 28, 2022
I dealt with a new service technician, Ian Woodcock - he provided great service. I also briefly dealt with Brent the service manager, as he changed the coffee machine for me. Nice to see management stepp provided great service. I also briefly dealt with Brent the service manager, as he changed the coffee machine for me. Nice to see management stepping up for things like that. Only reason I did not provide a full five star was due to the wait time. Was in for a tire swap and it took over 2 hours. With an appointment and tires being on rims - felt this was a bit too long. More
by pferreira23
March 25, 2022
Big shout out to RJ Brand (service advisor) for his supreme attention to detail with all aspects of my vehicle appointment today. RJ (and his colleagues attending to my Jeep) epitomized customer serv supreme attention to detail with all aspects of my vehicle appointment today. RJ (and his colleagues attending to my Jeep) epitomized customer service which aligned well with the equally impressive sales experience I enjoyed with Brandon! More
by kk09181966
March 25, 2022
The service was great, Dan was super helpful and kind. You should probably give him a raise. You should probably give him a raise. More
by Kellychristina90
Employees Worked With
March 08, 2022
Work was done quickly and right. Pretty much the only dealer I trust withy Jeep as most try to sell you extra work that is not needed. Pretty much the only dealer I trust withy Jeep as most try to sell you extra work that is not needed. More
by Mario P
Employees Worked With
RJ
March 08, 2022
Went for drive in oil change, was in and out within 40 min. Amazing service! min. Amazing service! More
by I.davis
Employees Worked With
March 02, 2022
I am a new client of Southbank since 2020. Bought our last car there — wonderful shape and good price. Service has been professional and efficient. Bought our last car there — wonderful shape and good price. Service has been professional and efficient. More
by Sean
February 28, 2022
I’ve taken my 2019 dodge ram in for service on Saturday I had nothing but great customer service Dan was has always pleasant and he explained what had been done my rating is a 10 👍 had nothing but great customer service Dan was has always pleasant and he explained what had been done my rating is a 10 👍 More
by pattyjohnpoirier
Employees Worked With
February 15, 2022
Went in for an oil change and as always the process was quick and easy. Tyler is great to work with and always take the time to review my truck with me. quick and easy. Tyler is great to work with and always take the time to review my truck with me. More
by Kathryn97
Employees Worked With
Other Employees :
Dean Martin, Carl Patry, Amanda Klasson
