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Southbank Dodge Chrysler LTD - Service Centre

Ottawa, ON

4.7
539 Reviews

539 Reviews of Southbank Dodge Chrysler LTD - Service Centre

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February 10, 2022

I contacted Joey Murphy in the Body Shop with an ongoing issue with my 2500 Ram and he was exceptional. He listened to my issues and immediately took action to solve the problem. He was fast and courteous More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Murphy
Feb 16, 2022 -

Southbank Dodge Chrysler LTD responded

Steve, Thank you for your great review. I will make sure to pass it on to Joey Rodrigo Brand Customer Relations Manager

February 09, 2022

the guys in service are awesome and I give them all a big fat 10 More

by frpritchard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2022

Madeline and RJ were courteous and prompt in handling the issue. This is why I come to this dealership from Kingston. More

by Bryce Y
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Priyam Sethi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ Brand. *****, Ivan Zechel
February 04, 2022

Convenient location. Good open hours. Service work is always gone well. Description of work done is good. More

by OctalEd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Southbank Dodge Chrysler LTD responded

Thank you for your 5-star review. We are happy that your experience was a positive one. We look forward to your next visit. Rodrigo Brand Customer Relations Manager

February 02, 2022

Exceeded my expectations. Was very pleased with every step considering we had unexpected issues with the vehicle. More

by grazdenis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2022

Tyler and the service team are always most accommodating, always quick to help and answer any queries. I would definitely recommend this dealership to my friends More

by moishe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Southbank Dodge Chrysler LTD responded

Thank you Moishe for your great review. Our service team strives everyday to accomadate our clients. Rodrigo brand Customer Relations Manager

January 26, 2022

Dan was outstanding as usual! The service was completed in a timely matter and Dan was super in keeping us up to date. More

by samsonwk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Southbank Dodge Chrysler LTD responded

Thank you for your great review on Dan. He sure does a great job. I will let him know. Rodrigo Brand Customer Relations Manager

January 25, 2022

The staff are friendly. Mechanics are very knowledgable and respectful of your vehicle no dirt inside that means a lot. More

by Laurianddarrel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Parker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Baerg and apprentices
January 22, 2022

Danny was a great help . Walked me through every step of the way and helped me get set up with my rental for a few days . Great guy ! More

by Kurt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2022

Rj was amazing he is a great salesman i would highly recommend him. He definately deserves a raise. Thank you so much RJ for all your help. More

by jen.piazza85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RJ
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