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Southbank Dodge Chrysler LTD - Service Centre
Ottawa, ON
541 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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541 Reviews of Southbank Dodge Chrysler LTD - Service Centre
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May 06, 2022
Brought my car in at 8:15am for a detailing with shampoo. The car didn't get done until 12:40pm then I got a text at 1:40pm saying it was ready. I thought wow that was fast. Got there to pick it up and it's The car didn't get done until 12:40pm then I got a text at 1:40pm saying it was ready. I thought wow that was fast. Got there to pick it up and it's like it was never cleaned. Windows had hand smudges all over them. The whole back seat wasn't even vacuumed. They didn't wipe down the inside the doors either. Perhaps they should have gotten someone who does detailing to actually do the job. I guess the bright side would be that I didn't have to pay. There's no way I would have paid. I will not be returning for this service in the future. It too bad because last time I had a great job done. More
by fem_bot9
Employees Worked With
Helpful May 05, 2022
The staff here are great! Very helpful and knowledgeable. Always friendly and accommodating to us and our schedules! Very helpful and knowledgeable. Always friendly and accommodating to us and our schedules! More
by v.gibsoncrowder
Employees Worked With
April 28, 2022
Southbank has an outstanding maintenance team led by Brent Roger. From the service advisor who dealt with me to the vehicle techs, this is a first rate team. My service advisor Ian Woodcock was most imp Brent Roger. From the service advisor who dealt with me to the vehicle techs, this is a first rate team. My service advisor Ian Woodcock was most impressive - knowledgeable, personable, who put customer service first! More
by Pat
April 25, 2022
I had my vehicle in for an oil change, tire rotation and peace of mind inspection. Service was fast and efficient. peace of mind inspection. Service was fast and efficient. More
by Happyguy
April 09, 2022
South bank service is amazing. Excellent customer service. Always a smile on every one working there. Always there to help any way they can Excellent customer service. Always a smile on every one working there. Always there to help any way they can More
by Mike
April 09, 2022
Dan, Tyler, Dean, Madeleine and the entire service team at Southbank Dodge are absolutely great. They love what they do and it is reflected in the top rated service that they consistently provide at every at Southbank Dodge are absolutely great. They love what they do and it is reflected in the top rated service that they consistently provide at every interaction. Thank you for your care, attention and exceptional service. More
by JeepOwner
April 08, 2022
The mechanical work was satisfactory, but the mechanic also dumped all the winter salt & sand in the footwells, and on the seats without cleaning any of it up. Not good. Apparently he had a problem, bu also dumped all the winter salt & sand in the footwells, and on the seats without cleaning any of it up. Not good. Apparently he had a problem, but that's his fault, not mine. More
by cv597
April 02, 2022
Excellent service today for my Dodge Ram 1500. When they say fast lane , it’s true. Also got the tires rotated . I barely had time to enjoy my complimentary French Vanilla Coffee!! Thanks Ian , When they say fast lane , it’s true. Also got the tires rotated . I barely had time to enjoy my complimentary French Vanilla Coffee!! Thanks Ian , you are a gem !! More
by Lolo
Employees Worked With
Ian Woodcock
