Southbank Dodge Chrysler LTD - Service Centre

Great team work perform by everyone at Southbank Dodge. Salesman Charlie did a great job and went beyond the task by driving by vehicle home, as well as Hussein did an amazing job with a great follow up in Salesman Charlie did a great job and went beyond the task by driving by vehicle home, as well as Hussein did an amazing job with a great follow up in the finance team providing clear and honest information in the business. The guys working at the servicing Dept. did a great job in the axle and the vehicles inspection, they went beyond the given task. Madeleine did quite a great job coordinating the service for the vehicle. Fantastic job guys! My congratulations to Mr. A. Bond for having such a great team! Thanks More

Friendly staff. I was in for an oil change but had a question about installing a break controller. A Mechanic came out to speak with me at length about the process a I was in for an oil change but had a question about installing a break controller. A Mechanic came out to speak with me at length about the process and price. Very satisfied. More

Excellent service very great staff good job done nice atmosphere very re spectacle people and well done atmosphere very re spectacle people and well done More

fast great service made all arrangements for travel to and from garage. made sure I was informed of what I need to do with my Jeep after 24 hours of windshield installation. and from garage. made sure I was informed of what I need to do with my Jeep after 24 hours of windshield installation. More

Bought my truck new at Southbank and the service is second to none. I’ve been treated top notch each visit and not pressured to buy extra service, much appreciated. second to none. I’ve been treated top notch each visit and not pressured to buy extra service, much appreciated. More

Took to collision centre to address minor scrape on bumper. I discovered after the fact, when my Jeep was put on a flatbed and sent elsewhere, that such work is apparently contracted out to Carstar Col bumper. I discovered after the fact, when my Jeep was put on a flatbed and sent elsewhere, that such work is apparently contracted out to Carstar Collision...as are other disparate dealership collision centres. This '2-3 day' job turned into a 2+ week saga(12 business days). The Collision desk manager did claim to work for Southbank although his name does not appear here in the list of employees? On more than one occasion throughout the 2+ weeks I could not contact the collision manager and there was certainly no initiative from Carstar. I still don't really know if this debacle was more attributable to Carstar or Southbank......about equally disappointing. The last two visits for major work went surprisingly well so I guess it depends on the 'service' manager you must work with. I wouldn't have believed the shear volume of foul ups that could occur for a very minor repair. For me, Southbank's rating now goes from close to 5 down to 3. In this instance the rating is <1 More

Took it in for service and as usual Dan took great care of me. Kept me in the loop. Was ready when they said. of me. Kept me in the loop. Was ready when they said. More

5 stars goes to Dan my Service Advisor, since day one, Dan have been amazing and always stress free when dealing with him. A special thank you to Tyler and Madeline, always a pleasure dealing with them. T Dan have been amazing and always stress free when dealing with him. A special thank you to Tyler and Madeline, always a pleasure dealing with them. Thank you Dan, Tyler and Madeleine. More

I purchased my last 3 vehicles from Southbank and the experience has been fantastic and the excellent service department’s experienced personnel are the reason for my successful experiences! Southbank a experience has been fantastic and the excellent service department’s experienced personnel are the reason for my successful experiences! Southbank as a dealer puts the Heart in the meaning of Customer Service! Bob Gauvreau May 19, 2022 More

Service here is exceptional! Ian is the service department was very helpful and informative during our experience. I would highly recommend this dealership. Ian is the service department was very helpful and informative during our experience. I would highly recommend this dealership. More