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Southbank Dodge Chrysler LTD
Ottawa, ON
1,992 Reviews
Your #1 Dodge Chrysler Jeep dealer in the National Capital Region
Southbank Dodge was founded in August 1974. Since then, our loyal customers have enabled us to expand our operation to become the largest volume Dodge Chrysler Jeep dealer in the Ottawa region. The pride held within myself and the entire Southbank staff is what has allowed us to succeed and continues to motivate us to exceed our customer’s expectations.
I am proud to say that not only is Southbank Dodge the number one Chrysler Dodge Jeep dealership in Ottawa, but we are Five Star Certified by our customers. Customer satisfaction has always and continues to be our number one priority.
I am proud to offer you not only an exceptional line up of vehicles to choose from, but an incomparable service and parts department that will ensure that your vehicle is impeccably maintained.
On behalf of the entire Southbank staff, I would like to say thank you to our clients; whether you are a long-time customer, or new to the Southbank family, I promise that we will continually strive to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,992 reviews
August 08, 2020
I had my vehicle in for oil change and car detailing and that was fine but they performed a tire rotation and peace of mind package which I didn’t ask for and tried to charge me I call customer service and that was fine but they performed a tire rotation and peace of mind package which I didn’t ask for and tried to charge me I call customer service and complained. From day 1 I have nothing but bad service I will no longer go to this location to service my Jeep very very disappointed with the service I received. More
by Blu69eyes
Employees Worked With
Helpful July 31, 2020
Amazing I am so pleased with the attention of the seller. they help me to find the best de al and give me the car what I was looking for.I will extremely reco I am so pleased with the attention of the seller. they help me to find the best de al and give me the car what I was looking for.I will extremely recommend this dealer. More
by Ruperto Rodriguez
Employees Worked With
Armando Icaza and Bruce and Rodrigo Brand, Rami Alzabri
July 30, 2020
Greeter was lovely (madelynn), as well as Dan O'neil. Great experience overall.. Dan explained everything and was just so helpful. Highly recommend Southbank Dodge. Great experience overall.. Dan explained everything and was just so helpful. Highly recommend Southbank Dodge. More
by angela_englehart
July 28, 2020
Amazing staff and Jeep! Thank you so much guys for your help in getting me EXACTLY the Jeep that I wanted - colour and all! I would never buy from anyone else! Natasha Thank you so much guys for your help in getting me EXACTLY the Jeep that I wanted - colour and all! I would never buy from anyone else! Natasha More
by Natasha Calvinho
Employees Worked With
John Aladin
July 25, 2020
Fantastic staff, right from the front door service reps, to the knowledgeable mechanic that came out to give me the low-down. Appreciated, especially in these strange times! to the knowledgeable mechanic that came out to give me the low-down. Appreciated, especially in these strange times! More
by Mike
July 24, 2020
I was very impressed with the amazing service provided by Southbank dodge! The staff was super helpful and made everything very easy! Thank you for the great service Armando and Ivan! Southbank dodge! The staff was super helpful and made everything very easy! Thank you for the great service Armando and Ivan! More
by Tamara
Employees Worked With
Ivan Zechel
July 24, 2020
Great service! John was our rep and would recommend everyone to go see him, friendly, professional, knowledgeable! Thank you SouthBank we have a daughter extremely happy with her new Jeep Wrangler everyone to go see him, friendly, professional, knowledgeable! Thank you SouthBank we have a daughter extremely happy with her new Jeep Wrangler More
by Carol G
July 23, 2020
They are very professional and they answer your questions when you ask them about specific issues. The service I received has been very good. And I didn’t have to wait long when you ask them about specific issues. The service I received has been very good. And I didn’t have to wait long More
by nicolehennessey
July 23, 2020
Great Service at Southbank Dodge The customer service and quality of work at this dealership is excellent. Since purchasing a used Charger last fall (not from this location), I have The customer service and quality of work at this dealership is excellent. Since purchasing a used Charger last fall (not from this location), I have visited this dealership 4 times for service. I appreciate how they get to know their customers and build an ongoing relationship of trust. They are professional and friendly. I usually deal with Chris and have found him to be straightforward, knowledgeable and always looking to do the best for me. This month I had to have a combination of repairs done that was pretty significant in relation to my budget and he went out of his way to give me a really good price. Really impressed. There was also an occasion when I wrote down the wrong date for my service appointment and showed up exactly one week late for my appointment. The woman booking the appointments (sorry, I do not know her name) was kind and understanding and got me in that same day, which she was certainly not obligated to do, especially with the challenges of longer wait times during COVID. Great service all round. More
by mary.cullen
Employees Worked With
July 22, 2020
Great Experience Mike was great from start to finish on this vehicle purchase. Knew exactly what we needed and he delivered. Made the process easy from start to finish Mike was great from start to finish on this vehicle purchase. Knew exactly what we needed and he delivered. Made the process easy from start to finish. Would buy from again. Thanks Mike. More
by alan
