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Southbank Dodge Chrysler LTD

Ottawa, ON

4.7
1,997 Reviews
Your #1 Dodge Chrysler Jeep dealer in the National Capital Region Southbank Dodge was founded in August 1974. Since then, our loyal customers have enabled us to expand our operation to become the largest volume Dodge Chrysler Jeep dealer in the Ottawa region. The pride held within myself and the entire Southbank staff is what has allowed us to succeed and continues to motivate us to exceed our customer’s expectations. I am proud to say that not only is Southbank Dodge the number one Chrysler Dodge Jeep dealership in Ottawa, but we are Five Star Certified by our customers. Customer satisfaction has always and continues to be our number one priority. I am proud to offer you not only an exceptional line up of vehicles to choose from, but an incomparable service and parts department that will ensure that your vehicle is impeccably maintained. On behalf of the entire Southbank staff, I would like to say thank you to our clients; whether you are a long-time customer, or new to the Southbank family, I promise that we will continually strive to earn your business.
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1255 Johnston Rd

Ottawa, ON

K1V 8Z1

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Showing 1,997 reviews

December 19, 2023

The sales department is great ! Courteous ,kind and helpful. Service department needs lots of work….. More

by teresa
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Jay, Ivan Zechel
December 19, 2023

Great service every time I’m in need of maintenance or in need of parts. More

by Steven
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2023

Always welcoming! Take care of problem everytime and service is always great and problems are resolved. More

by danielmcgillis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod Brand
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRENT RODGER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ
December 16, 2023

They have take time to listen my problem and care about my worry and expectation ! More

by Ben
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2023

This was first time visiting southbank and Tyler has great knowledge and answered all questions More

by ctr.chag
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tyler Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2023

Mark Desjardins was fabulous in helping me with the service I needed for my wrangler! Couldn’t ask for better customer service and will be sure to ask for Mark again. More

by Mpostlewaite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Desjardins - service
December 14, 2023

Although we are +one hour away, we came back here after purchasing my wife’s Jeep Cherokee here four years ago. This time around was an equally positive experience. Everyone we dealt with was fast, efficie More

by JR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ala Alqasem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2023

Fast, friendly, simple, great dealership, great service. Overall it seems the staff take pride in their work. That is a reflection of good leadership. And, is reflected in the service department. More

by Ortonsv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Brand
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2023

The team at Southbank Dodge always go above and beyond for me. I’m happy to be a lifelong client. More

by JoelC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Dallaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ala Alqasem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madeleine O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2023

RJ is pleasant, knowledgeable and responsive. A pleasure to have him as service advisor. Asalwsys the service department delivered excellent service, exactly as needed, for reasonable rates. Very More

by Mcmurdo.paton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ
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