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Southbank Dodge Chrysler LTD
Ottawa, ON
1,996 Reviews
Your #1 Dodge Chrysler Jeep dealer in the National Capital Region
Southbank Dodge was founded in August 1974. Since then, our loyal customers have enabled us to expand our operation to become the largest volume Dodge Chrysler Jeep dealer in the Ottawa region. The pride held within myself and the entire Southbank staff is what has allowed us to succeed and continues to motivate us to exceed our customer’s expectations.
I am proud to say that not only is Southbank Dodge the number one Chrysler Dodge Jeep dealership in Ottawa, but we are Five Star Certified by our customers. Customer satisfaction has always and continues to be our number one priority.
I am proud to offer you not only an exceptional line up of vehicles to choose from, but an incomparable service and parts department that will ensure that your vehicle is impeccably maintained.
On behalf of the entire Southbank staff, I would like to say thank you to our clients; whether you are a long-time customer, or new to the Southbank family, I promise that we will continually strive to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,996 reviews
October 14, 2021
Service was excellent!The representative, RJ, was Service was excellent! The representative, RJ, was friendly and informative. He kept me up to speed through the entire process. This is my second exp Service was excellent! The representative, RJ, was friendly and informative. He kept me up to speed through the entire process. This is my second experience with SouthBank and I would highly recommend them for their tremendous service More
by Dave
Employees Worked With
RJ in service, new from Alberta, Dean Martin
Helpful October 13, 2021
No-pressure, didn't feel rushed.Trustworthy.They No-pressure, didn't feel rushed. Trustworthy. They listened to me. Quick and painless the dealership made the process easy. Quick and clear commun No-pressure, didn't feel rushed. Trustworthy. They listened to me. Quick and painless the dealership made the process easy. Quick and clear communication (email or in-person) No games. More
by Grewal
Employees Worked With
Jaideep Kakkar
October 10, 2021
Friendly and helpful sales representative and other staff. They have a decent call back response to questions. staff. They have a decent call back response to questions. More
by Chantal.atkins2009
October 10, 2021
Troy and Bader in sales are easy to deal with and service is great as well. is great as well. More
by 300C
October 07, 2021
Sadly I have to say not the best experience for me. Bought a used van there 4 years ago, low mileage, good shape. Huge problems with it now and mechanic is concerned dealership may have turned back the Bought a used van there 4 years ago, low mileage, good shape. Huge problems with it now and mechanic is concerned dealership may have turned back the odometer as these issues should not be happening at this point because the van is not that old and still has good mileage. More
by sarmay88
Employees Worked With
October 07, 2021
the person who served me was, of an incredible listening and help, she surpassed my expectations and listened to my needs and even exceeded them by far, I say thank you and remind him that she is a real lit and help, she surpassed my expectations and listened to my needs and even exceeded them by far, I say thank you and remind him that she is a real little gift from heaven, so thank you for this beautiful 2021 Dodge ram 1500 jewelry, that she found and gave me the chance to purchase. I feel pampered and spoiled by the beautiful teams. thank and thank and thanks again WOW! :) More
by le.big9
October 06, 2021
Great service Dan O'Neil, Technicians just forgot to check tire pressure after swapping tires. check tire pressure after swapping tires. More
by Warren Downing
Employees Worked With
October 05, 2021
Had a great experience buying my van with Dylan and Southbank! the professionalism and customer care was exceptional, we are so pleased with our purchase and have Dylan to thank. Southbank! the professionalism and customer care was exceptional, we are so pleased with our purchase and have Dylan to thank. More
by SRQ
