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Southbank Dodge Chrysler LTD

Ottawa, ON

4.7
1,996 Reviews
Your #1 Dodge Chrysler Jeep dealer in the National Capital Region Southbank Dodge was founded in August 1974. Since then, our loyal customers have enabled us to expand our operation to become the largest volume Dodge Chrysler Jeep dealer in the Ottawa region. The pride held within myself and the entire Southbank staff is what has allowed us to succeed and continues to motivate us to exceed our customer’s expectations. I am proud to say that not only is Southbank Dodge the number one Chrysler Dodge Jeep dealership in Ottawa, but we are Five Star Certified by our customers. Customer satisfaction has always and continues to be our number one priority. I am proud to offer you not only an exceptional line up of vehicles to choose from, but an incomparable service and parts department that will ensure that your vehicle is impeccably maintained. On behalf of the entire Southbank staff, I would like to say thank you to our clients; whether you are a long-time customer, or new to the Southbank family, I promise that we will continually strive to earn your business.
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1255 Johnston Rd

Ottawa, ON

K1V 8Z1

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Showing 1,996 reviews

May 10, 2017

Professional with Personality Riad Basile whom I met as I entered the show room was very energetic, professional and attentive to my request on specifics from make, model and even More

by Jack D'Bear
Recommend Dealer
Yes
Employees Worked With
Bruce Cameron, Rami Alzabri, Riad Basile
May 08, 2017

Another excellent service! I brought my car in to have my breaks/rotors replaced. Prior to going in I had made a few phone calls to service and spoke with Guy who answered all More

by LSC200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy (Service Advisor) - five stars!, Allistair (Mechanic) - also five stars!, Dean Martin
May 05, 2017

HISTORY 2011 TO 2017 STAN &BILL& I WORKED ON 3 DEALS WE WORKED WELL TOGETHER AND THEY WILL BE MY GO TO TEAM.ESPECIALLY SINCE I USED THESE VEHICLES FOR BUSINESS More

by DRIVER 946
Recommend Dealer
Yes
Employees Worked With
Stan Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Martin
May 03, 2017

return for great service I gave Southbank a 5!!! Stan is the greatest sales person, he will make it happen! He asked what my goal was, and poof!! Done! I have purchased a v More

by Connie 2017
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2017

sales person was friendly and not aggressive Love the feel of south bank dodge everyone seems friendly and professional . Hasan Wahbeh greeted us as soon as we walked in and the time we spent neg More

by Ursi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hasan wahbeh and Ivan (finance)
May 01, 2017

What Redfox Petawawa said - Amazing! I'm the friend in Redfox's review - and I concur with everything he said. I had a terrible experience in Pembroke - and so was prepared for another d More

by TJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Dallaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Zechel, Bruce Cameron
May 01, 2017

Terrible experience Bought a used van as the outcome of a car accident and written off car. Went to pick up van and was shown a dent on trunk with rust spot at that momen More

by Fourboys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christopher Desjardins
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Chenier, Rawad (Robbie) El-Khouri
May 05, 2017 -

Fourboys responded

Despite being approached privately I have still not had any email sent to me with the solution, I apparently will like. Few days now again. Really shows where we stand.

April 28, 2017

Service The service team was very accommodating with the shuttle drop-off and pick-up. Work was finished in the timeframe discussed. Much appreciated guys/g More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madeleine O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel O'Neil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Gagnon
April 26, 2017

YAY ! Extreme Back Road Accessibility ! Once again the staff at Southbank Dodge succeeded in fulfilling our very specific requirements for our vehicle purchase ; going to great and very unex More

by cameraguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Desjardins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Gagnon ..... Service, Paul Curry
April 23, 2017

Respect and work towards meeting family needs Their sales staff took the time to listen to our families unique transportation needs and matched the right vehicle! We loved our Grand Caravan SE but More

by SpecialNeedsDaddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Desjardins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Butler Jr Jr, Bruce Cameron, Jesse Gelineau, Gerardo Ortega
Apr 23, 2017 -

Southbank Dodge Chrysler LTD responded

Thank you for taking the time to tell us about your experience. From all of us here at Southbank, thank you for choosing us. It was our pleasure to find a vehicle that fits your specific needs. We will continue to meet and exceed your expectations in the future and look forward it seeing you again! -Jesse

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