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Mercedes-Benz London

London, ON

4.9
1,058 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area. Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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35 Southdale Rd E

London, ON

N6C 4X5

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Showing 1,058 reviews

April 25, 2019

Fantastic Every one that we dealt With at London Mercedes was very knowledgeable and helpful. It was a very pleasant experience and I would defiantly deal with More

by brad1111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2019 -

Mercedes-Benz London responded

Thank you so much for sharing your feedback and recommendation! We truly appreciate it and look forward to serving you and your friends & family in the future!

April 24, 2019

The best or nothing! Mercedes Benz of London is top notch! Friendly and professional service! Purchasing my car was a smooth and pleasant experience! Overall, I am blo More

by Lucy B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kennedie Vella
Apr 25, 2019 -

Mercedes-Benz London responded

Thank you so much for your wonderful feedback, Lucy! We're quite proud that our team impressed you with their friendliness and expertise! Congratulations on your new car - should you ever need anything else, please don't hesitate to reach out!

April 04, 2019

Tony and Andrew did a great job My wife and I bought a 2018 GLE in December and had a great experience with Tony as our sales person. Yesterday (April 3), my wife was on her way to w More

by Buttplunger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2019 -

Mercedes-Benz London responded

Hi there! Thank you so much for sharing the experience you had with our team! We're glad to hear they were able to help you out and to provide a replacement vehicle for your wife for the time of the repairs! If you ever need anything else, please don't hesitate to let us know!

April 04, 2019

Great Service Our family has our 6 Mercedes vehicles serviced at the London dealership regularly, we deal with Andrew Kay and the service manager Markus. We have r More

by Balnagowan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Markus Widmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2019 -

Mercedes-Benz London responded

Hello! Thank you so much for sharing your experience! We truly appreciate your loyalty and your kind feedback. It's great to know that our team has provided outstanding service for you again and again, and we will continue to do so. Looking forward to your next visit!

April 04, 2019

Great service by Andrew. I have visited Mercedes London three times and Andrew has helped me every time. I have never experienced better customer service in my life. Andrew is More

by Tabish Munir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2019 -

Mercedes-Benz London responded

Hi there! We really appreciate you sharing the experience you had with Andrew! We're so happy to know that he was able to help you and provided outstanding service! If we can help you with anything else, please don't hesitate to let us know!

March 31, 2019

Simply Outstanding We recently purchased our fifth Mercedes from Mercedes Benz London. As always we were treated with the highest professionalism and respect. Rob and h More

by KM43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Stockie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Markus Widmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Novick, Kennedie Vella
Apr 01, 2019 -

Mercedes-Benz London responded

Hi there! Thank you so much for sharing - we are so happy that our team has won your loyalty! Enjoy your new Mercedes and if there's anything else you that we can help you with, please let us know!

March 29, 2019

Above and beyond It was a no brainer to purchase my car through Charbel. I had mentioned to him what I was looking for and as soon as he came across my dream car, he c More

by Tara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charbel Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

Mercedes-Benz London responded

Hi Tara! We're so pleased to hear about your exciting experience with Charbel! We're so happy to hear your story and we hope you're enjoying your new car! If there's anything else we can help you with, please let us know!

March 23, 2019

Excellent Experience! My second purchase from Mercedes Benz London and Tony made it very easy! He is knowledgeable and helpful. But most importantly got me into a car I lo More

by Voula Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Mercedes-Benz London responded

Congrats on your new car! It makes our day to hear that our customers found the vehicle they love and we're very pleased that Tony helped you do so! Enjoy it!

March 20, 2019

A pleasure My recent purchase of an SL550 was as close to a pain-free car purchase as one could want. Thanks, Warren Cunningham and the staff at MBLondon. More

by Toronto purhaser
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kennedie Vella
Mar 21, 2019 -

Mercedes-Benz London responded

Hi there! Thank you so much for sharing your experience! We truly appreciate your business and we're pleased that you had a pain-free experience with Warren and the rest of the team! Enjoy your SL550 and if you ever need anything else, please let us know!

March 16, 2019

Why choose Mercedes Benz london ont The service is fantastic and having a car returned cleaner than it went in is a first for me. Andrew the service manager is a pleasure to talk too and More

by James123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Markus Widmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ocean Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Sampson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

Mercedes-Benz London responded

Hi! Thank you so much for sharing the great experience you had with Andrew and our team! Enjoy your car!

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