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Charbel Francis
70 Reviews
You might forget what I said, or what I did, but you will never forget how I made you feel... The experience is worth the contact. If I am not working on making my kids wishes come true, I will be working on yours and making them a reality.
Read moreDealership Experience
11 yrs, 3 mos
Languages Spoken
Arabic
English
Employee Video
70 Reviews of Charbel Francis
April 08, 2026
I had a very positive experience working with Mike at Mercedes-Benz London while purchasing my GLE 350. From the beginning, he was professional, knowledgeable, and easy to communicate with. He took the t Mercedes-Benz London while purchasing my GLE 350. From the beginning, he was professional, knowledgeable, and easy to communicate with. He took the time to answer all my questions clearly and made sure I felt comfortable throughout the process. What stood out to me was how smooth and pressure-free everything felt. Mike was patient and genuinely focused on helping me make the right decision rather than rushing the sale. The entire team was welcoming, and the overall environment at the dealership was very professional. I’m very happy with my GLE 350 and would definitely recommend Mike and Mercedes-Benz London to anyone looking for a great car-buying experience. More
by Eyad Shhap
Other Employees Tagged: Mike Robinson, Sacha Long
October 28, 2025
We have been dealing with Mike Robinson for a few years now and every time he continues to amaze us. When we had an offer from a different dealer, Mike was able to work with us and match it as London is a now and every time he continues to amaze us. When we had an offer from a different dealer, Mike was able to work with us and match it as London is a much closer dealership to us than Toronto. From start to finish Mike helped us get the vehicle we wanted with all the features we wanted at the price we wanted. I would highly recommend anybody looking into a new Mercedes to speak to Mike Robinson. More
by Camille
Other Employees Tagged: Mike Robinson, Mike Maric, Greg Guzman
September 29, 2023
Mike Robinson Helped us purchase our vehicle and was incredible from start to finish. He took the time out of his day to ensure that all of our requests were met. I would highly recommend anybody lookin incredible from start to finish. He took the time out of his day to ensure that all of our requests were met. I would highly recommend anybody looking into purchasing a Mercedes-Benz to reach out to Mike Robinson as his customer service and the customer service of Mercedes-Benz London are incredible and make you feel welcomed. More
by Camille
Other Employees Tagged: Mike Robinson , Katrina Wong
April 05, 2023
Amazing experience and customer service at Mercedes as always. Have been clients of Charbel for many years and he has always gone above and beyond to make sure we get everything we want in our cars. If yo always. Have been clients of Charbel for many years and he has always gone above and beyond to make sure we get everything we want in our cars. If you are ever on the lookout for a Mercedes, make sure to contact Charbel and you will be well looked after 👍🏻 More
by Adaouk
March 21, 2023
Charbel was very accommodating and patient when helping me with trading my older model GLC 300 and purchasing my new car. He took a great deal of time explaining various purchasing scenarios and answering me with trading my older model GLC 300 and purchasing my new car. He took a great deal of time explaining various purchasing scenarios and answering all questions. His professionalism is commendable. More
by jean.p.mantha
Other Employees Tagged: Greg Guzman
February 02, 2023
1:30 drive every single time I’m looking at a car or about to purchase a car. Hands down the best dealership and Rep I’ve dealt with. Charbel makes your dreams come true about to purchase a car. Hands down the best dealership and Rep I’ve dealt with. Charbel makes your dreams come true More
by Moemen
Other Employees Tagged: Greg Guzman
January 31, 2023
Charbel was absolutely fantastic deal with when I bought my car back in the fall. I just had an issue with a window chip, I contacted him and immediately he responded with the answers that I need it. He is my car back in the fall. I just had an issue with a window chip, I contacted him and immediately he responded with the answers that I need it. He is very efficient, friendly, attentive and will go above and beyond for anyone requiring his services. I would highly recommend Charbel Francis to everyone! More
by Dr.gelene
October 19, 2022
Mercedes-Benz London is a beautiful dealership, filled with many welcoming, knowledgable, and professional employees. with many welcoming, knowledgable, and professional employees. More
by Chris R
Other Employees Tagged: Greg Guzman , Katrina Wong
October 18, 2022
From the moment we walked into the London Mercedes Benz store, we were welcomed by many people. Charbel was our salesman and we can't say enough about his customer service!!! 100% he gave us updates, pr store, we were welcomed by many people. Charbel was our salesman and we can't say enough about his customer service!!! 100% he gave us updates, prompt feedback and exactly the SUV we were looking for. Absolutely deal with Charbel, you feel the same way I do!!! Thanks for everything!!! More
by brysonshelley0@gmail.com
Other Employees Tagged: Mike Maric, Greg Guzman
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