Charbel Francis
Charbel Francis at Mercedes-Benz London

Charbel Francis | Page 2

Sales Consultant

Mercedes-Benz London

35 Southdale Rd E
London, ON N6C 4X5

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72 Reviews

You might forget what I said, or what I did, but you will never forget how I made you feel... The experience is worth the contact. If I am not working on making my kids wishes come true, I will be working on yours and making them a reality.

Dealership Experience

11 yrs, 6 mos

Languages Spoken

Arabic Arabic

English English

Employee Video

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72 Reviews

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72 Reviews of Charbel Francis

October 18, 2022

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Employee Rating

From the moment we walked into the London Mercedes Benz store, we were welcomed by many people. Charbel was our salesman and we can't say enough about his customer service!!! 100% he gave us updates, pr More

by brysonshelley0@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Maric, Greg Guzman

Nov 15, 2022

Mercedes-Benz London responded

Thank you for sharing your experience, Bryson, and for being a loyal customer! We are thrilled to hear Charbel provided you with such exceptional service! Take care, and we look forward to serving you now and in the future!

May 23, 2022

Dealership Rating
Employee Rating

The dealership was so clean and bright and the associates were very friendly and welcoming. More

by sarahnswan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 24, 2022

Mercedes-Benz London responded

Thank you for sharing, Sarah! We appreciate you taking the time to leave your feedback and we look forward to seeing you again soon!

April 19, 2022

Dealership Rating
Employee Rating

Charbel and his team were amazing. They took care of us from the moment we walked in, through the test drive and on customer pickup. Charbel treated us with attention and answered al More

by zensner
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Guzman

Apr 20, 2022

Mercedes-Benz London responded

Thank you very much! We're glad to hear you had such a great experience purchasing your vehicle with Charbel and our team here at Mercedes-Benz London. If there's ever anything else we can help you with, please don't hesitate to let us know!

November 01, 2021

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Employee Rating

The customer service was great I will definitely recommend to family and friends. Thank you More

by Lucky abuba
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Guzman , Katrina Wong

Nov 01, 2021

Mercedes-Benz London responded

Thank you very much for the feedback about your experience with us! Take care, and if there's ever anything else we can help you with, please don't hesitate to let us know!

October 31, 2021

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Employee Rating

I went into Mercedes benz London looking to get my dream car and was introduced to Charbel which I am glad I did. He was very knowledgeable in all the questions I had and he made the transition so seamless More

by Hadi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2021

Mercedes-Benz London responded

Thank you very much Hadi! We're glad to hear you had such a great experience purchasing your vehicle with Charbel and our team here at Mercedes-Benz London. If there's ever anything else we can help you with, please don't hesitate to let us know!

October 30, 2021

Dealership Rating
Employee Rating

The dealership was very inviting. I was introduced to Chabrel Francis who was very informative and very professional. More

by Curtis
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Guzman , Front receptionist

Nov 01, 2021

Mercedes-Benz London responded

Thank you very much, Curtis! We're glad to hear you had such a great experience purchasing your vehicle with Charbel and our team here at Mercedes-Benz London. If there's ever anything else we can help you with, please don't hesitate to let us know!

September 16, 2021

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Employee Rating

A warming environment, the staff at Mercedes Benz London made the process of purchasing my vehicle very comfortable. They were professional and courteous without being pushy like I have experienced with ot More

by Ross
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Yang, Greg Guzman , Katrina Wong

Sep 20, 2021

Mercedes-Benz London responded

Congratulations on your new Mercedes-Benz, Ross! We truly appreciate your business and it made our day to hear you had a wonderful experience with us a Mercedes-Benz London. Take care, and if there is anything we can help you with in the future, please don't hesitate to reach out!

August 31, 2021

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Employee Rating

Charbel was great! He made everything seamless, easy and fun! We’re thrilled with our purchase. I’d recommend working with him, he was knowledgeable, walked us through all of the functions of the car on del More

by Tedabraham18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2021

Mercedes-Benz London responded

Thank you very much! We're so glad to hear you had such a great experience working with Charbel and would recommend him to others. Take care, and if there's ever anything else we can help you with, please don't hesitate to let us know!

July 30, 2021

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Employee Rating

Great experience. Charbel knew exactly what I wanted and delivered on it. He knew the car inside and out. Thank you for your help. And would definitely use charbel again and recommend him to others. More

by W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2021

Mercedes-Benz London responded

Thank you very much for the feedback and recommendation! We're glad to hear you had such a great experience purchasing your vehicle with Charbel. Take care, and if there's ever anything else we can help you with, please don't hesitate to let us know!

June 28, 2021

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Employee Rating

Awesome service and Charbel listened to what my concerns were and I left knowing that I had trusted the right person ! More

by marthad8
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Maric

Jun 29, 2021

Mercedes-Benz London responded

Thank you for sharing, Martha! We appreciate you taking the time to leave your feedback about working with Charbel and we look forward to seeing you again soon!

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