"Repeat Customer GLC300Coupe"
Couldn’t be happier with my recent purchase. I’ve been purchasing vehicles for a very long time but Mike made this experience different. He went above and beyond to make sure we got everything we wanted. He was a great listener and delivered on all promises. Mike went over every detail with us and answered all questions professionally and even though some of our requests were a little unrealistic he provided information as to why he couldn’t and made everything made sense to us. As a customer that’s all we wanted. I strongly recommend Anyone looking to purchase a vehicle to see Mike. Thank you again for your time and the wonderful experience.
"Excellent experience "
This is an excellent dealership and my salesperson Warren ensured that all my questions were answered fully. He has continued to provide after sales service as well that is timely and very helpful as I continue to learn how best to optimize my vehicle use.
I feel that I was treated with respect by all members of this dealership who collaborated seamlessly to ensure a great sales experience.
Never did I feel pressured or pestered to make the deal or to purchase extras making this a much more enjoyable buying process.
"Purchase of C class "
- Jim and Terri
We found the dealership very receptive and friendly when we arrived, it was our first visit to the London location. We found our vehicle using a web search and filled in the information submitted to the the dealership. Mike replied back within an hour and we set up a viewing of the vehicle worked out the pricing and came to an agreeable purchase price. Will definitely recommend this dealership to others.
"Very Positive "
I had a great experience buying from MB London. The sales team is very professional, responsive and knowledgeable. Every question or concern I raised was quickly addressed. I didn’t feel any pressure to buy and they were willing to negotiate. Quite impressed!
"Amazing from start to finish"
We were hesitant to come by at first, but was quickly welcomed and greeted by Tony. He walked us through everything and was able to bring in the car we wanted from another dealership. We got our dream car in a week and we couldn't be any happier. We are glad we stopped in and super impressed with Tony's service.
"Easy and pleasurable purchase experience"
I found the ideal build for the Mercedes I wanted. Small problem: I am in Toronto and the car was in London. Problem? Not even a little. Mike Maric kindly stayed late to allow me to get to the dealership to see the car. The deal they made was reasonable and the negotiation process was a pleasure. Tony delivered the car to me in Toronto and spent all the time I needed and then some to get comfortable - right down to programming the garage door opener. Cannot say enough about the process being smooth and pleasant.
Tony and all of the gang made me feel that they were working with me and not trying to squeeze every dollar out of me. I'm satisfied return customer. Thanks.
- Mike From London
We went to review our options as our lease was coming to an end and found that the dealership staff were outstanding. They provided us with a number of options and by the end of the visit had provided us with an excellent option for our next vehicle. Our new Mercedes is a great vehicle - fun to drive and handles like a dream. if you need a great car from a great team, see these guys!
Every one that we dealt With at London Mercedes was very knowledgeable and helpful. It was a very pleasant experience and I would defiantly deal with them again. I would highly recommend them to anyone!
"Tony Yang and Mercedes London - Great service"
The dealership had a car advertised that I was interested in so I contacted the dealer by email. Tony responded very quickly. I asked for details on the car and he went out of his way to take a video of the entire car and verbal description and post t to you tube so that I could get a real time image of the car. Nice touch!!! I then made contact and we scheduled a meeting the following day. Both of us were prompt and on time and he personally met me at the entrance, introduced himself and initiated the process of a potential trade in with his manager and a test drive for the car. He explained the features as best he could , since it was not a Mercedes, and we came back to conclude our deal. The negotiations were simple and clean and done in 5 minutes, literally.
Tony introduced me to the Used Car Sales Manager, which rarely happens and the rest of the staff that were looking after the transaction. Everyone was exceptional
When I came back the following week to pick up the new car, Tony met me again and guided me through the process to conclude the deal.
Tony made it exceptional easy for me and I would highly recommend him to my family and friends if they were looking for a car to purchase. He is professional, polite and courteous and one of the best sales representatives I have had the pleasure to meet.