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Shawn Jacques
Shawn Jacques at Mercedes-Benz London
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Shawn Jacques

Parts Advisor

Mercedes-Benz London

35 Southdale Rd E
London, ON N6C 4X5

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3 Reviews of Shawn Jacques

March 03, 2021

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"March 3,2021I received my custom ordered Mercedes..."

- kasrd

March 3,2021 I received my custom ordered Mercedes Benz C 300 on Feb 1, 2021. This is my fourth C class that I have ordered from Mercedes Benz in London Ontario. My sales representative was Tony Yang. From the first visit he was friendly, personable . He was knowledgeable and informative about changes to the model. He helped in selections of options/specifications as we worked through the order and developed the car for me. Tony kept me informed via texts/phone/emails of the status of my car in manufacturing and delivery from Europe to London. With Covid this was no small feat but Tony was on top of the cars status every step of the way. I know that he is there for me as I work through getting to know the car. Due to Covid we were not able to personally review the car operations as my car was delivered to my home in Sarnia. I intend to meet with Tony once Covid restrictions have been lifted to have him review the fine points of the car. A long term satisfied customer Kathryn Sterling Sarnia Ontario

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Recommend Dealer
Yes

Other Employees Tagged: Tony Yang

Mar 04, 2021

Mercedes-Benz London responded

Thank you for the wonderful review Kathryn, and for taking the time to share your feedback with us at Mercedes-Benz London. We're glad to hear you had such a great experience working with Tony to purchase your C 300. Our top priority is customer service and we are ecstatic that we met that mark, take care!

August 06, 2020

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"Best Repair Jobs ever done on my vehicles as I own 4 of them"

- amin.mussani

Could not express enough thanks to Markus and all the staff at the service and parts desks. Extremely friendly and helpful. The service provided is second to none. Will never drive any other vehicle other then Mercedes Keep up the good work.and service with a smile. Amin. Mussani

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Yes

Other Employees Tagged: Markus Widmer, Mike Maric

Aug 07, 2020

Mercedes-Benz London responded

We are so happy you enjoyed your visit, Amin! Thank you for taking the time to write this kind review about Markus after bringing your vehicle in for service. If we can do anything else to help, please don't hesitate to reach out!

July 12, 2019

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"My MB C300 saves my life! "

- Lifesaver

I survived a major car accident. I was hit head on by a truck driving on the wrong side of the road. Also rear ended by an SUV. My car absorbed the impact and four airbags deployed that surrounded me. I feel my MB car saved my life. I was happy with my car Mike Robinson has found for me and when he learned my car was totaled, he was quick to find me another dream car. I am sold on Mercedes Benz . Thank you Mike Robinson.

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Yes

Other Employees Tagged: Rob Stockie, Mike Robinson, Jessica Sampson, Kennedie Vella

Jul 15, 2019

Mercedes-Benz London responded

Hi there! We're so sorry to hear about your accident! We're just happy that Mike could help you out during an undoubtedly very stressful time in your life, and that you feel safe in a Mercedes Benz vehicle. We wish you safe travels from now on, and enjoy your new dream car!

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