Shawn Jacques

Complained about a leaky coolant hose and even took a picture for a year was told that was completely normal. FINALLY HAD IT REPAIRED RECENT SERVICE. I did have a re occurring check engine light when I a picture for a year was told that was completely normal. FINALLY HAD IT REPAIRED RECENT SERVICE. I did have a re occurring check engine light when I asked if my repairs were related to my coolant hose and air intake hose that was replaced was told yes that was why I had check engine light on . I didn’t even make 10 minutes down the road to have light come on again , I returned making the hour trip back home once again without my car to find our they think it’s related to my emissions repair that was in the recent settlement required for the diesel settlement(which I have yet to see any cheques as of today) Since the parts are coming from Germany I now have no car for up to 10 business days or longer. To top it off not only did they lie about coolant leak being normal My paperwork indicates that check engine was never rectified and they with look into it further in future if problems persist. I was not told this at I picked up my keys and paid my bill. Maybe because I have an older SUV they no longer car about giving basic service. We have purchased 2 G wagons , ml320 and my Gl. Never have I have been so insulted in a dealership that claims luxury service More

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Tony Y is the best dealer I’ve met ! :)) He is so professional. A A A :)) He is so professional. A A A More

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We recently purchased another great vehicle from the MB London Team and as with previous purchases the team went out of their way to ensure it was a perfect experience. Rob, Mike, Tony, Greg and Markus' e London Team and as with previous purchases the team went out of their way to ensure it was a perfect experience. Rob, Mike, Tony, Greg and Markus' exceptional professionalism throughout the process ensured a smooth purchase and delivery process. Although we're in the Windsor area, we only purchase and service our cars with Mercedes Benz London. More

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Excellent experience. Number four for me .... great folks to do business etc. Highly recommended. Service and parts representatives are do a great job in looking after their customers. to do business etc. Highly recommended. Service and parts representatives are do a great job in looking after their customers. More

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March 3,2021I received my custom ordered Mercedes March 3,2021 I received my custom ordered Mercedes Benz C 300 on Feb 1, 2021. This is my fourth C class that I have ordered from Mercedes Benz i March 3,2021 I received my custom ordered Mercedes Benz C 300 on Feb 1, 2021. This is my fourth C class that I have ordered from Mercedes Benz in London Ontario. My sales representative was Tony Yang. From the first visit he was friendly, personable . He was knowledgeable and informative about changes to the model. He helped in selections of options/specifications as we worked through the order and developed the car for me. Tony kept me informed via texts/phone/emails of the status of my car in manufacturing and delivery from Europe to London. With Covid this was no small feat but Tony was on top of the cars status every step of the way. I know that he is there for me as I work through getting to know the car. Due to Covid we were not able to personally review the car operations as my car was delivered to my home in Sarnia. I intend to meet with Tony once Covid restrictions have been lifted to have him review the fine points of the car. A long term satisfied customer Kathryn Sterling Sarnia Ontario More

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Best Repair Jobs ever done on my vehicles as I own 4 of them Could not express enough thanks to Markus and all the staff at the service and parts desks. Extremely friendly and helpful. The service provided is Could not express enough thanks to Markus and all the staff at the service and parts desks. Extremely friendly and helpful. The service provided is second to none. Will never drive any other vehicle other then Mercedes Keep up the good work.and service with a smile. Amin. Mussani More

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My MB C300 saves my life! I survived a major car accident. I was hit head on by a truck driving on the wrong side of the road. Also rear ended by an SUV. My car absorbed the im I survived a major car accident. I was hit head on by a truck driving on the wrong side of the road. Also rear ended by an SUV. My car absorbed the impact and four airbags deployed that surrounded me. I feel my MB car saved my life. I was happy with my car Mike Robinson has found for me and when he learned my car was totaled, he was quick to find me another dream car. I am sold on Mercedes Benz . Thank you Mike Robinson. More

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