"Great experience at Mercedes-Benz London"
Excellent customer service from Mike Robinson. Mike has been very professional, friendly, knowledgeable in answering all our questions about the new car and made the sale flawless.
I highly recommend Mike Robinson services if you want to buy a Mercedes-Benz from London dealership!
"Purchase of C class "
- Jim and Terri
We found the dealership very receptive and friendly when we arrived, it was our first visit to the London location. We found our vehicle using a web search and filled in the information submitted to the the dealership. Mike replied back within an hour and we set up a viewing of the vehicle worked out the pricing and came to an agreeable purchase price. Will definitely recommend this dealership to others.
"My MB C300 saves my life! "
I survived a major car accident. I was hit head on by a truck driving on the wrong side of the road. Also rear ended by an SUV. My car absorbed the impact and four airbags deployed that surrounded me. I feel my MB car saved my life.
I was happy with my car Mike Robinson has found for me and when he learned my car was totaled, he was quick to find me another dream car. I am sold on Mercedes Benz . Thank you Mike Robinson.
"Bucket list check off"
The dealership is aesthetically remarkable. Mike Robinson my sales representative displayed complete professionalism in our entire dealings. There was not a single question he was reluctant to answer. (Even the uncomfortable ones, that go along with buying a new car)
The entire process took about 2 years for me to make the final decision, and Mike demonstrated incredible patience and never once appeared "pushy" to get the deal done.
When we finally found the vehicle I wanted, his professionalism went in to high gear wrt acquiring the car and getting it to me for final delivery.
Financing was made simple and uncomplicated by Kristina Wong.
I have to admit I was a little surprised about the minimal amount of time management was involved in the whole process. However since I am not involved in the industry perhaps this is par for the course.
Overall I would not hesitate to recommend MB London to anyone and would most certainly make sure they speak to Mike Robinson when considering buying "their" bucket list dream car, like I did.
Olaf B. Plotzke
Service was incredibly helpful and friendly (was not overbearing or pushy). I have very little flexibility with my schedule and was very much accommodated because of it.
This was our first purchase from Mercedes Benz London. We were most impressed with the Dealership and our sales rep Mike Robinson. From the moment we walked through the door, until Mike delivered our GLC 300 to our home (2 hours away). Awesome! Well done and thank you.
Dave & Susan
Our experience at the dealership was Awesome. He is knowledgeable & took steps to explain everything we needed to know in a politee & friendly manner.
Thanks to Mike Robinson.
We dealt with Mike R. as your Sales Representative and found the experience of selecting a vehicle and working through the leasing process to be excellent. He was knowledgeable, friendly, professional and has an approach and style that removes the 'sales pressure' and stress from the discussion leading up to finalizing the sale.
"Straightforward and professional sales experience!"
It was the most straightforward sales experience I have had and I really appreciated it. Mike was a pleasure to deal with, as was Kristina. Everything happened just as it was supposed to, there were no hidden fees or high pressure sales tactics, and all advertised offers were made available without having to specifically ask. All that and I get a fantastic car!
"GREAT SERVICE WITH SALES "
Great experience buying my 2013 C63 with salesman Mike Robinson made the sale go very smooth.
dealing with Katrina Wong was also great she was very informative and easy to deal with.
the sales manager Joe Mazzella was also very nice and came to visit me when I was making the deal.
Other Employees Tagged:
, Katrina Wong