" Charbel treated us like family"
I was shopping around for a preowned vehicle and dropped by Mercedes to see what they had in stock. Immediately was approached by charbel who was professional and extremely helpful. After a few minutes I felt at ease and in great hands. We checked a few cars out and decided to wait a bit on our purchase. I left the dealership with such great experience and a new friend in charbel. He treated me and my wife like family. I would recommend to visit with him first as he would make you feel the same.
"Easy and pleasurable purchase experience"
I found the ideal build for the Mercedes I wanted. Small problem: I am in Toronto and the car was in London. Problem? Not even a little. Mike Maric kindly stayed late to allow me to get to the dealership to see the car. The deal they made was reasonable and the negotiation process was a pleasure. Tony delivered the car to me in Toronto and spent all the time I needed and then some to get comfortable - right down to programming the garage door opener. Cannot say enough about the process being smooth and pleasant.
As a first-time Mercedes-Benz purchaser, Ryan was incredibly helpful, knowledgeable, and patient and made the purchasing experience an enjoyable one without feeling like I was being pushed into a deal. I appreciated Ryan's honesty and great service. The team at Mercedes-Benz London were also great to deal with and I would highly recommend visiting their location if you are in the market for a new car.