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Mercedes-Benz London

London, ON

4.9
1,103 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area. Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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35 Southdale Rd E

London, ON

N6C 4X5

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Showing 1,103 reviews

January 31, 2025

Mike came highly recommended by a business associate and I felt very comfortable dealing with him. He was extremely knowledgeable and took the time to explain all the features of the car in terms that I un More

by Beamer
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Mercedes-Benz London responded

Thank you for taking the time to share your positive experience with Mike at Mercedes-Benz London. We are thrilled to hear that he provided you with excellent service and made your car-buying experience stress-free. We appreciate your business and look forward to serving you again in the future.

January 27, 2025

I had contacted Mike a few times over the years as I was considering a new car. He was always helpful. So when I decided to buy a Mercedes Mike was my obvious choice as he had been helpful in the past. Kim More

by Kim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Mercedes-Benz London responded

Thank you for taking the time to share your positive experience with us, Kim. We are thrilled to hear that Mike was able to assist you in your decision to purchase a Mercedes-Benz. We appreciate your loyalty and look forward to serving you again in the future.

January 25, 2025

I cannot say enough great things about my experience with Tony at Mercedes Benz London! From start to finish, he made purchasing my first car an absolute breeze. Tony’s professionalism, expertise, and genuin More

by Bisrat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Mercedes-Benz London responded

Thank you so much for taking the time to share your experience at Mercedes-Benz London, Bisrat! We are thrilled to hear that Tony, Mike, and the rest of the team provided you with exceptional service and made your car-buying experience enjoyable. We truly value your feedback and are grateful for the opportunity to help you find the perfect first car. Enjoy your new ride!

January 20, 2025

When looking for a new vehicle last fall our sales rep Tony Yang made sure the vehicles we were interested in were ready to go for a test drive when we arrived. Tony went over the features of each vehicle More

by les_c
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Jacques
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Karsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Mercedes-Benz London responded

Thank you for sharing your positive experience with us, Les! We are thrilled to hear that Tony provided you with excellent service and helped you find the perfect vehicle. Enjoy your new GLE450e!

January 19, 2025

Customer service at MB London is top notch - Mike Robinson was great to deal with and the experience was seamless More

by stevebaker560
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Mercedes-Benz London responded

Thank you for taking the time to share your positive experience with us, Steve. We are thrilled to hear that Mike Robinson provided you with top-notch customer service and made your experience seamless. We appreciate your feedback and hope to see you again in the future.

January 19, 2025

Mike has assisted our family through purchasing five Mercedes vehicles. He is very knowledgeable and professional and does not pressure you. Great service from the entire team. More

by MaryP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Tony made my car purchase experience seamless amd the process took only a few phone calls and couple visits one of them for pick up. He found me the best deal and was honest about options available. He e More

by Amysanchez87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Mercedes-Benz London responded

Thank you for sharing your positive experience with Tony at Mercedes-Benz London! We're thrilled to hear that he made your car purchase seamless and provided you with the best deal possible. We're glad he was able to answer all your questions and provide excellent customer service throughout the process. We look forward to assisting you with your future car needs.

December 18, 2024

Back in May, my girl friend (Debby Van Torre) traded the 2016 GLE 350d we purchased new, I bought a 2024 GLC white, black wheels for her, she loves it. Not sure if the young girl is still there. we were More

by brentcsmith57
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
the young girl in show room
Jan 13, 2025 -

Mercedes-Benz London responded

Thank you for taking the time to share your positive experience with us, Brent. We are delighted to hear that Debby is enjoying her new GLC and that you both received excellent service during your visit. We truly appreciate your kind words and look forward to welcoming you back in the future.

December 04, 2024

Kristina and Mike were excellent to work with. Great communicators and fantastic customer service-listening to our needs and trying the best to accommodate us. We will continue to recommend this More

by Fred
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Mercedes-Benz London responded

Thank you for your kind words, Fred. We are delighted to hear that Kristina and Mike provided you with excellent customer service and were attentive to your needs. We appreciate your recommendation and look forward to serving you, your friends, and your family in the future.

November 28, 2024

Mike Robinson and everyone at Mercedes-Benz London alway go out of their way to accomodate my needs and concerns. More

by judb@hay.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Mercedes-Benz London responded

Thank you for your kind words, Judi! We are delighted to hear that Mike Robinson and our team at Mercedes-Benz London were able to provide you with exceptional service. We strive to always accommodate the needs and concerns of our valued customers.

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