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Mercedes-Benz London

London, ON

4.9
992 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area. Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
Contact Dealership

35 Southdale Rd E

London, ON

N6C 4X5

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Showing 992 reviews

May 26, 2023

Felt like family! !! We were treated with respect and enjoyed every minute of our interaction. More

by mduncan55
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rob Stockie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katrina Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

Mike was a quality car salesman. He was so helpful and did everything he could to make the process of getting the car as simple as possible. Wonderful experience and exceptional cust More

by Zeinab.elghazali
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023

It was great joy having to deal with Mike Robinson! He made everything smooth and trouble free! Explained everything in great detail with a good smilie and patience! He listened to all our questions ca More

by Geo
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023

The best in client services! From buying my first MB with sales (Tony Yang) to the service department and concierge, to the customer service. Everyone at MB has always taken ve More

by neera anand
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Markus Widmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katrina Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Sampson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Disabato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary in services
May 18, 2023 -

Mercedes-Benz London responded

Thank you for taking the time to share your positive experience with us, Neera! We are thrilled to hear that you have had a great experience with our sales team, service department, and concierge. We strive to provide exceptional customer service and we are glad that we have been able to take good care of you. Thank you for choosing Mercedes-Benz London as your dealership and we appreciate your loyalty.

May 15, 2023

Tony and the team at Mercedes London went the extra mile to help me as they always do. SERVICE is all in capitals with Tony at the helm. I appreciate and thank everyone who helped me with my 3rd purchase at More

by dave
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katrina Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Sampson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Disabato
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023

Purchased my second vehicle with Tony and the team at Mercedes London. They always go above and beyond to ensure customer satisfaction. The dealership is always very clean and welcoming. Thanks Marcus, M More

by John Edwards
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Markus Widmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katrina Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2023

Working with Mike Robinson on the purchase of our vehicle was a pleasure. Friendly, helpful, knowledgeable, respectful.....and I could go on. The bottom line is buying the vehicle was almost as pleasure fill More

by Ian
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2023

Complained about a leaky coolant hose and even took a picture for a year was told that was completely normal. FINALLY HAD IT REPAIRED RECENT SERVICE. I did have a re occurring check engine light when I a More

by Joanne
Overall Experience
Recommend Dealer
No
Employees Worked With
Shawn Jacques
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Disabato
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2023

I have worked with Mike Robinson on the purchase of 3 new vehicles and find him to be friendly,knowledgable and a man of his word.I would recommend Mike to anyone interested in buying a mercedes product. More

by brucenicolson
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2023

Tony has been very helpful and patience for all my request. Definitely will go back to him if my family and friends are looking for Mercedes-Benz. More

by Zmc302
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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