"This Mercedes dealership always respected our time, they..."
This Mercedes dealership always respected our time, they were always organized and ready for our arrival. They were reliable and helpful and very cognizant of our safety during this difficult time!
"Tony was so good at finding a Mercedes Benz C300 coupe..."
- Harrison W
Tony was so good at finding a Mercedes Benz C300 coupe that I love and am so happy with. It's been over a month since I bought it and every day I am so excited to drive it. Tony was really supportive, responsive, diligent, informative and when I confidently left the dealership in my new car I knew I had made the right choice to choose Tony and Mercedes Benz London.
"Mike is one of the easiest people to work with but most..."
Mike is one of the easiest people to work with but most of all is respectful and loyal to his word. He will be honest throughout your experience and will do everything in his power to put you into the vehicle you want. It’s my second purchase from Mike and strongly recommend him to anyone considering a new or used vehicle. All of the staff members at MB London were also great.
"2020 GLC purchase experience: Dealership’s excellent..."
2020 GLC purchase experience:
Dealership’s excellent staff and service is one of the main reasons I returned to MB for a new SUV. The competition didn’t even come close.
My sales consultant, Mike Robinson, was patient, listened, knowledgeable and was always willing to meet my requests. Mike Maric, who I know from my previous MB was equally invaluable in my decision to buy a MB. A new car is an expensive undertaking but I totally trusted Mike and Mike to have my needs in mind throughout the purchase decision. Excellent.
"Warren Cunningham was beyond professional!"
From the minute I was introduced to Warren Cunningham he acted in a professional and knowledgeable manner. He qualified the product and guided me to make an informed decision relative to the purchase of my GLA. Having been in or associated with the car business for the majority of my life I appreciated the high level of customer service provided particularly his appreciating my automotive experience and offering a hassle free buying experience. The rest on the sales team were great to work with but Warren set the bar high and made their job much easier. I would recommend Warren to anyone without hesitation and trust my experience with your dealership will continue to be nothing but positive.
"Amazing Experience! Highly Recommend Mercedes Benz London! "
Absolutely awesome dealership! I highly recommend to all of my family and friends! Tony Yang is a exceptional sales associate; very knowledgeable, friendly, and helpful without the typical sales pressure you often have when buying a vehicle. Tony found exactly what I was looking for and went above and beyond to ensure everything went smoothly after my vehicle was totaled in an accident. The entire experience was enjoyable and stress free thanks to the team at Mercedes Benz London. I am very happy with my overall experience and I will definitely return in the future!
"Still amazing after a year and a half!"
This is one of the best dealerships I have ever dealt with. I have been a customer for over a year and a half now, and can’t say enough great things about Mercedes London. It’s an absolute pleasure visiting every time. Everyone is super nice and the service is second to none. Any issues I ever had they were able to fix incredibly quickly which gives me a ton of confidence to bring the car in.
They really take care of you and the car. The technical staff are super talented and can fix any problems that come up. The service staff is incredibly nice and helpful. I especially want to recommend Jacob in service, Charbel in sales and of course Rob, who ultimately made my initial purchase happen. Also, they do such a great job washing the cars, it looks brand after every service. I will have to ask them how they do it. Overall, a year and a half later, still as happy as I was on day one. Thank you Mercedes London!
"Out of the blue"
Two years ago, I was looking for a GLK250 to match our existing 2014 Glk that we love so much. I visited the London store in response to an on line ad. To be honest, I was disappointed that the vehicle advertised was not available. I'm unable to share how that came about, but we wrote it off as an error.
However, this September, I was in the area working when I thought I would give the dealership another try. Instead of being motivated by an ad, I was about to "cold call" as a customer off the street.
The very nice receiptionist greeted me and asked how she could help me. I asked for someone in CPO used car sales, and within seconds, Tony Yang appeared.
It must have been the way the stars were aligned as Tony was taking in a GLK 250 on trade as we spoke.
Within an hour we struck a deal and I was provided details on when i could see the car and what work will be done to bring the car back to just like new condition.
While there were a few minor hiccups during the delivery process, it all worked out in the end.
"Great Overall Experience!"
As a first time Mercedes owner...I have to say that the experience was great. Tony Yang was very knowledgable, informative and friendly...working very hard to find the right vehicle for me. As well, Katrina Wong was also wonderful to deal with. I'd highly recommend the London MB Dealership!
"Repeat Customer GLC300Coupe"
Couldn’t be happier with my recent purchase. I’ve been purchasing vehicles for a very long time but Mike made this experience different. He went above and beyond to make sure we got everything we wanted. He was a great listener and delivered on all promises. Mike went over every detail with us and answered all questions professionally and even though some of our requests were a little unrealistic he provided information as to why he couldn’t and made everything made sense to us. As a customer that’s all we wanted. I strongly recommend Anyone looking to purchase a vehicle to see Mike. Thank you again for your time and the wonderful experience.