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Mercedes-Benz London

London, ON

4.9
1,062 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area. Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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35 Southdale Rd E

London, ON

N6C 4X5

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Showing 1,062 reviews

August 09, 2019

Amazing experience Charbel is an amazing sales person. He really loves his job and it shows. This is my 2nd time working with him and he has always been timely, organize More

by Cece1977!!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charbel Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Remington
Aug 12, 2019 -

Mercedes-Benz London responded

Thank you so much for your review! We're so pleased that Charbel made sure you had a wonderful visit and helped you get your new Mercedes Benz vehicle! Enjoy it!

August 06, 2019

MB A250 Excellent experience. Friendly. Very attentive. Able to get me a car with very little notice. (I had a very short timeline). Able to het a good discou More

by Happy A250 owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kennedie Vella
Aug 08, 2019 -

Mercedes-Benz London responded

Thank you for sharing your experience! We're happy you had a great experience with Tony and our team. Enjoy your A 250!

August 02, 2019

We leased our second car from same dealership!! This is the 3rd Benz we have purchased and 2 of them from Mercedes Benz London because our experiences have been great. We live in Toronto and after More

by austin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kennedie Vella
Aug 08, 2019 -

Mercedes-Benz London responded

Thank you so much for coming all the way from Toronto and giving us an opportunity to help you with yet another vehicle! We truly appreciate it and we hope you're enjoying it!

August 01, 2019

A250 Purchase Very much enjoying the A250! Would highly recommend this model and also this dealership. Highlights of my experience: • Sales person (Warren) went More

by Ljc193319401960!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2019 -

Mercedes-Benz London responded

Thank you so much for your detailed feedback! We're so pleased you had a wonderful experience with Warren and that he didn't make you feel pressured or rushed. We're glad you're enjoying your A250! If we can ever help you with anything else, please just let us know!

August 01, 2019

CLA250 Purchase I am a first time customer at Mercedes Benz London and I would highly recommend anyone looking for a MB to go to this dealership and ask for Tony Yang More

by MercedesMA6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kennedie Vella
Aug 08, 2019 -

Mercedes-Benz London responded

Thank you so much for your wonderful feedback and recommendation! We truly appreciate your business and hope you're enjoying your CLA 250! If there is anything else we can do for you in the future, please let us know!

August 01, 2019

Professional and no B.S! I gave five stars because the dealership and staff at Mercedes Benz London made the process of buying a new vehicle and taking our old one in on trade More

by LUVMYGLC300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2019 -

Mercedes-Benz London responded

Wow, thank you so much! We're so happy you found your experience with Tony and our team relaxing and pressure-free. That means a lot to us! Enjoy your GLC300, and when the time is right, we hope to see you back! In the meantime, if there is anything at all that we can help you with, please don't hesitate to reach out. We're here for you!

July 29, 2019

Ask for Charbel! Super pleasant car purchase Second time customer and this experience has been even better then the last one. Charbel once again out did himself and went over and beyond to secure More

by YKhochaba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charbel Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kennedie Vella
Jul 29, 2019 -

Mercedes-Benz London responded

Hi there! Wow, thank you so much for your generous feedback! We truly appreciate hearing it, and we couldn't be more pleased that you had such a wonderful visit with Charbel! Thank you for recommending him! We hope you're enjoying your new Mercedes Benz vehicle!

July 13, 2019

Purchase of C class We found the dealership very receptive and friendly when we arrived, it was our first visit to the London location. We found our vehicle using a web s More

by Jim and Terri
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kennedie Vella
Jul 15, 2019 -

Mercedes-Benz London responded

Hi Jim and Terri! Thank you so much for sharing your feedback! We truly appreciate your business and your recommendation and hope you are enjoying your new Mercedes Benz vehicle! If you ever need anything else, please don't hesitate to let us know!

July 12, 2019

My MB C300 saves my life! I survived a major car accident. I was hit head on by a truck driving on the wrong side of the road. Also rear ended by an SUV. My car absorbed the im More

by Lifesaver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Stockie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Sampson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Jacques
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kennedie Vella
Jul 15, 2019 -

Mercedes-Benz London responded

Hi there! We're so sorry to hear about your accident! We're just happy that Mike could help you out during an undoubtedly very stressful time in your life, and that you feel safe in a Mercedes Benz vehicle. We wish you safe travels from now on, and enjoy your new dream car!

July 12, 2019

Very Positive I had a great experience buying from MB London. The sales team is very professional, responsive and knowledgeable. Every question or concern I raised More

by 30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kennedie Vella
Jul 12, 2019 -

Mercedes-Benz London responded

Thank you so much! We're quite proud that we were able to impress you and we hope we'll be able to help you find your perfect vehicle!

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