Mercedes-Benz London
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Great experience with Tony at Mercedes Benz London I really appreciated everything Tony did for us to make this experience incredibly easy and enjoyable. He found exactly what we were looking for, went I really appreciated everything Tony did for us to make this experience incredibly easy and enjoyable. He found exactly what we were looking for, went above and beyond to ensure the whole process went smoothly, and has even kept in contact with us to ensure everything is perfect with the cars. I'm very happy with my overall experience, and would definitely like to work with Tony again if ever looking for something new. More
Tony was very helpful and attentive. Made for a very easy and pleasant experience! He found Exactly what we were looking for right away, and made the transition to the new vehicles very enjoyable! and pleasant experience! He found Exactly what we were looking for right away, and made the transition to the new vehicles very enjoyable! More
Thank you London Mercedes Two summers ago I was in Southampton at a cottage far from my home in Ottawa when the top of my 2005 calk convertible would not go up. I contacted Mer Two summers ago I was in Southampton at a cottage far from my home in Ottawa when the top of my 2005 calk convertible would not go up. I contacted Mercedes London on Friday and was given an appointment for Monday morning. My car was seen right away but after a couple of hours the service manager I had dealt with came to tell me that they couldn’t sort the cause but would manually raise the top so I would be fine until seeing my dealer in Ottawa.When I asked how much he said”we didn’t solve the problem, so nothing “.l unfortunately couldn’t remember his name, but that experience led to the next car also being a Mercedes. Bryce Harper More
Tony at Mercedes-Benz in London was the best! Very Friendly , very professional with a warm atmosphere. We were referred to Tony at the London Mercedes-Benz in London by a friend. We wil Very Friendly , very professional with a warm atmosphere. We were referred to Tony at the London Mercedes-Benz in London by a friend. We will definitely pass on his name as well. He was very knowledgable and helpful. Katrina made the paperwork very easy. No guess work. Very easy to deal with. More
Contacted Tony via email. Was super helpful and professional! Got the deal done in record time! Would recommend him to everyone looking for a Mercedes!! professional! Got the deal done in record time! Would recommend him to everyone looking for a Mercedes!! More
Still amazing after a year and a half! This is one of the best dealerships I have ever dealt with. I have been a customer for over a year and a half now, and can’t say enough great things a This is one of the best dealerships I have ever dealt with. I have been a customer for over a year and a half now, and can’t say enough great things about Mercedes London. It’s an absolute pleasure visiting every time. Everyone is super nice and the service is second to none. Any issues I ever had they were able to fix incredibly quickly which gives me a ton of confidence to bring the car in. They really take care of you and the car. The technical staff are super talented and can fix any problems that come up. The service staff is incredibly nice and helpful. I especially want to recommend Jacob in service, Charbel in sales and of course Rob, who ultimately made my initial purchase happen. Also, they do such a great job washing the cars, it looks brand after every service. I will have to ask them how they do it. Overall, a year and a half later, still as happy as I was on day one. Thank you Mercedes London! More
My experience with MB London has been exceptional. Mike Robinson is a consummate professional who has gone above and beyond to make my purchasing experience outstanding! Bravo Mike! Robinson is a consummate professional who has gone above and beyond to make my purchasing experience outstanding! Bravo Mike! More
High end service that you would expect from the best From the initial point of contact I felt like there was a added value to dealing with Mercedes - their customer service ! Warren exemplifies, to me, From the initial point of contact I felt like there was a added value to dealing with Mercedes - their customer service ! Warren exemplifies, to me, what a Mercedes dealership should be to its customers. And that is high quality service. To me, that means constant contact, answered questions and requests, personal service and a respectful and professional attitude. Warren carries all of these qualities - he’s certainly found his calling of representing high end products/services - because he knows how to establish and maintain relationships with these clients. More
Out of the blue Two years ago, I was looking for a GLK250 to match our existing 2014 Glk that we love so much. I visited the London store in response to an on line a Two years ago, I was looking for a GLK250 to match our existing 2014 Glk that we love so much. I visited the London store in response to an on line ad. To be honest, I was disappointed that the vehicle advertised was not available. I'm unable to share how that came about, but we wrote it off as an error. However, this September, I was in the area working when I thought I would give the dealership another try. Instead of being motivated by an ad, I was about to "cold call" as a customer off the street. The very nice receiptionist greeted me and asked how she could help me. I asked for someone in CPO used car sales, and within seconds, Tony Yang appeared. It must have been the way the stars were aligned as Tony was taking in a GLK 250 on trade as we spoke. Within an hour we struck a deal and I was provided details on when i could see the car and what work will be done to bring the car back to just like new condition. While there were a few minor hiccups during the delivery process, it all worked out in the end. More
Excellent work charbel From the start of this entire car shopping experience, charbel has been just perfect. So glad I had him as my Mercedes Benz sales person. Please whom From the start of this entire car shopping experience, charbel has been just perfect. So glad I had him as my Mercedes Benz sales person. Please whom ever reads this, walk into the dealership and ask directly for him. You won’t be disappointed. Thank you everyone. More