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Lexus of London - Service Centre

London, ON

4.9
1,001 Reviews

1,001 Reviews of Lexus of London - Service Centre

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April 27, 2021

Karen Campbell is the most honest reliable service advisor. I have been dealing for years with Karen. Always a pleasure and always positive. Would recommend her to all my friends. More

by feisan@rogers.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2021

I had my winter tires removed and summer tires mounted yesterday. I was greeted in the service bay and as usual had professional assistance from Karen, and pleasant interchanges with John Rossini, Lauren More

by Don Blay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Rossini
April 22, 2021

Have always taken great cate of us and given us lots of options this is our 4th vehicle thru them. So that says it all. More

by lingod2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Pinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2021

Always friendly great service,Karen Campbell always handles any problems in service. The young gentlemen who has a great smile directs your car into service spot. More

by Fisher.joannt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2021

I have had only positive experiences at Lexus of London over the years. All members of the service staff genuinely care about their customers and provide clear and detailed information about repairs. More

by Elaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CARMEN Jones
April 16, 2021

Very professional. Waiting area clean and spaced out to make everyone feel safe. Work was done on time, loaner vehicle was very clean and Karen sanitized prior to us taking it. More

by bill_perry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2021

Very clean, always they keep their appointment even during the covid-19 time. Staff members are very gentle knowlegeable and do their job with care. More

by Atoshim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CARMEN Jones
April 14, 2021

Lexus of London service representatives are exemplary in delivery of service I am very happy with my interactions. I expect to be back again soon. More

by cecil899
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2021

Always friendly and eager to make your day the best it could be. Highly recommend their business. Have worked with many employees in all departments. More

by Kathryn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Mann, CARMEN Jones
April 14, 2021

Great service, on-time and as quoted.Safe environment Great service, on-time and as quoted. Safe environment for waiting for my vehicle to be finished. Even washed our car inside and out. Thanks More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CARMEN Jones
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