Lexus of London

Great pleasant experience I have worked with Allan over 10 years having first bought my Lexus. Since then we bought my wife's Lexus & then I bought my new Lexus from Allan. I have worked with Allan over 10 years having first bought my Lexus. Since then we bought my wife's Lexus & then I bought my new Lexus from Allan. Allan's service has just been par excellence and he newer pushed for a particular model etc. and was very helpful in accommodating my requests. He even arranged for my old car to be certified and safe-tied so that my friend could come there and pick it up. No wonder I went to London though I live in Richmond Hill now. Overall a great service and very pleasant experience. I would strongly recommend Allan & Lexus of London. More

Trouble in Tenesee Rob, 08 RX 350 Experienced 3 sensor lights come on in bad weather in Tennessee mountains, returning from vacation, spoke with Romeo Rob, 08 RX 350 Experienced 3 sensor lights come on in bad weather in Tennessee mountains, returning from vacation, spoke with Romeo the service adviser who took the time to explain my options and possible problems and that if I could get to a dealer- contact him any time with the codes to verify the diagnosis. I was extremely impressed with the manner in which Romeo showed concern and professionalism toward my frustration with my drive-ability issues. Customer service is alive and well at Lexus of London!!! Thanks again Romeo! Made it home safe More

Lexus RX350 Tom understands the key to a great customer experience is great customer service. He is very personable and professional and goes out of his way to e Tom understands the key to a great customer experience is great customer service. He is very personable and professional and goes out of his way to ensure all details are looked after - which is wonderful for a busy working professional. Thank you - the Lexus RX350 is fantastic ! More

Great experience, and service. When visiting Lexus of London I had a great experience. Stephanie was very friendly and provided all the information I needed for my purchase. When so When visiting Lexus of London I had a great experience. Stephanie was very friendly and provided all the information I needed for my purchase. When something wasn't available on the site (interior pictures of the car), I was emailed them within 10 minutes of the request. She was right on top of things, and made the whole car buying experience a friendly one. Would definitely recommend to anyone looking for great customer service and a friendly atmosphere. More

Smooth and Pleasant experience During the process for buying my car, Jack was being appreciate, and help a lot on choosing my car and giving really good advises. After every meeting During the process for buying my car, Jack was being appreciate, and help a lot on choosing my car and giving really good advises. After every meeting, he always give us a ride to home and come to our place before every meet. This guy makes me feel that he is really consider about me and care about my experience and feeling. More

Excellent I cannot say enough good things about Lexus of London. I have been driving a Lexus for 4 years now and have had a positive experience with every aspec I cannot say enough good things about Lexus of London. I have been driving a Lexus for 4 years now and have had a positive experience with every aspect. I dealt with Toyotatown before this and had a similar great experience The Lexus dealership is excellent at ensuring I am happy - right from the time I arrive , during my services and through the second lease I have had with them. More

Wonderful, friendly and professional I recently visited Lexus of London for the purchase of my new vehicle. As a woman walking into a dealership it can be very overwhelming and intimidati I recently visited Lexus of London for the purchase of my new vehicle. As a woman walking into a dealership it can be very overwhelming and intimidating. However, I was instantly greeted and welcomed. Stephanie was wonderful to work with. She was very personable and knowledgeable. As a mother herself she knows what a fellow mother is looking for in a safe and reliable vehicle and assured me, I was making a smart and safe decision. She provided my with additional resources to make sure I felt comfortable and had all information possible to make the right decision. I would definitely recommend Lexus of London and Stephanie when shopping for a new car! I love my new ride!! More

Amazing Customer Service = Customer For Life! There is no doubt about it, Lexus Of London provides the best customer service in London, Ontario! I've never been treated with so much respect and ge There is no doubt about it, Lexus Of London provides the best customer service in London, Ontario! I've never been treated with so much respect and general kindness. From my first experience with my sales rep Stephanie, to Adam, Romeo and the rest of the service department. I've never passed an employee in (or outside) the building that didn't smile and say hello. AMAZING! That's about all I can say. I truly think that every Lexus dealership in the country should look to London as an example! Thanks guys, customer for life! More

Excellent Having purchased a RCF in December I was so pleased with the overall experience that I went back and purchased an NX for my wife. Sue Vincent and Ala Having purchased a RCF in December I was so pleased with the overall experience that I went back and purchased an NX for my wife. Sue Vincent and Alan Calvert bent over backwards for me on this deal and I certainly will recommend this dealership to anyone looking for a Lexus product. As a side note I reside in Oakville and the distance was well worth it. Thanks to Sue and the entire team at Lexus of London, superb job. More

The most amazing experience that you could ever have Sincerity: Jack drove to get me twice because he knew what is the best for me, and he completed all process within 3 hours! Efficient! Sincerity: Jack drove to get me twice because he knew what is the best for me, and he completed all process within 3 hours! Efficient! More