Lexus of London

Dr. HIll Review I bring my cars in to the Lexus of London dealership (this is my 3rd Lexus) and before I brought them in to Toyota Town (they were all Toyotas.) Every I bring my cars in to the Lexus of London dealership (this is my 3rd Lexus) and before I brought them in to Toyota Town (they were all Toyotas.) Every time I'm greeted and the work gets done in a timely and friendly manner. More

Service Living over an hour away from the dealership, they provide a loaner, then when they needed to keep my car overnight, delivered my car to me the next d Living over an hour away from the dealership, they provide a loaner, then when they needed to keep my car overnight, delivered my car to me the next day. Great service. More

I received great service from Romeo Nissan. I received great service from Romeo in the service department last Thursday September 13 . I brought my Lexus RX 350 in for a repair and it was compl I received great service from Romeo in the service department last Thursday September 13 . I brought my Lexus RX 350 in for a repair and it was completed in a efficient and prompt manner. I receive excellent and quick service whenever I bring in my Lexus RX 350 to Lexus of London.. Thanks for the excellent service Romeo. More

Rick Watson in sales was very personable and helpful. Rick really knew his facts and when he didn't, found out. Was given a loaner car when I was having service done and fell in love with. Talked to Ri Rick really knew his facts and when he didn't, found out. Was given a loaner car when I was having service done and fell in love with. Talked to Rick to get some numbers, and he couldn't have been nicer to me. NO PRESSURE at all. Am considering it. It will be very hard decision, as I am in love with my 1998 Lexus. Janis Hassan More

Service Review I brought my ES 350 in for Service on Sept 19/16. Karen greeted me by name and provided a loaner for me while servicing was completed. The car was rea I brought my ES 350 in for Service on Sept 19/16. Karen greeted me by name and provided a loaner for me while servicing was completed. The car was ready before the anticipated time and for less than the original estimate. We are pleased with our purchase of this car and have received excellent service since the original purchase in 2010. We would definitely recommend the dealership for sales and service. More

3rd Lexus I would highly recommend Tom Hiscott and Lexus of London if you're in the market for a new or gently -used vehicle. I recently purchased my third veh I would highly recommend Tom Hiscott and Lexus of London if you're in the market for a new or gently -used vehicle. I recently purchased my third vehicle from Tom and the dealership and I continue to be impressed by their genuine interest in their customers. Their focus on customer service should be the benchmark for comparing other dealerships. More

Happy Customer I love the car I ordered, the service was excellent, thanks to John and Sean, received a splendid price. Waiting impatiently for my new car200nx Lex I love the car I ordered, the service was excellent, thanks to John and Sean, received a splendid price. Waiting impatiently for my new car200nx Lexus. More

Excellent Buying Experience And Great Customer Service I have been looking for a specific car here in Vancouver in a certain colour and option package since March 2016. I even had 2 local Lexus dealership I have been looking for a specific car here in Vancouver in a certain colour and option package since March 2016. I even had 2 local Lexus dealership to give me a call when that specific car came in on a lease return or trade in and I follow up with the same 2 salesman every other week to see if there was anything in the pipeline. After about 4 months, I decided to search the pre-owned inventory of all the Lexus Dealerships Canada wide and found what I was looking for at Lexus Of London. Stephanie answered the many questions I sent in my email. After a few weeks of back and forth emails, I decided to pull the trigger and buy the car in mid July 2016. The price of the car plus the shipping was still a good deal. Lexus Of London handled everything including shipping the car to BC. I just want to say thank you for a great buying experience with Lexus Of London from inquiring about the car over email, to the financing, and to the shipping of the car to Vancouver, BC. A big thank you to Stephanie for securing the car for me and I really appreciated that. I never actually consider buying a car without seeing it in person especially one from out of province, but they made me feel comfortable about the whole process. Even though there was a few miscommunication problems, it's understandable as most of it was done through emails. I would definitely do it all over again if I want to buy another car. When the car arrived, it was in an amazing like new condition just like what Stephanie said and was better then what I expected. The detailing of the interior and engine bay made it look and feel like a new car. The exterior was covered in dust from the 10 days or so it was in transit but after a wash, it too look like a new car. Again thanks for everything and thanks for the full tank of gas More

Excellent Service Jack is a patient , thoughtful and enthusiastic agent . Even though I have got a lot of exceptional problems during my purchase , he never complained Jack is a patient , thoughtful and enthusiastic agent . Even though I have got a lot of exceptional problems during my purchase , he never complained about any single one of them . I wrote this review to show him my gratitude and respect. More