Lexus of London

We had an excellent experience purchasing our car and couldn’t be happier with the team who helped us through the process. Lisa was fantastic from start to finish. We first met her in July 2024 when w couldn’t be happier with the team who helped us through the process. Lisa was fantastic from start to finish. We first met her in July 2024 when we visited the showroom, and even though we didn’t purchase at that time, her professionalism and genuine approach really stood out. When we decided to return to Lexus over a year later, we specifically reached out to Lisa because we trusted her—and we’re very glad we did. She made the entire process smooth, comfortable, and stress-free. Bo, the Financial Services Manager, was an absolute pleasure to work with. He was clear, professional, and made sure we received a great overall deal with all the add-ons. Akeem was wonderful during the vehicle delivery, taking the time to walk us through the technical features and making sure we felt comfortable with the car before leaving. Overall, this was a truly positive car-buying experience thanks to Lisa, Bo and Akeem. We highly recommend this team. More

Our ongoing positive experiance we had with your service department staff (Romano) over the last 12 years ,made us committed to buying another Lexus.We had an exeptional,,positive,no hassle experience with department staff (Romano) over the last 12 years ,made us committed to buying another Lexus.We had an exeptional,,positive,no hassle experience with your sales team.Steve was very approachable and responsive to any questions we had.Bo made any of the financial aspects easilyy resolved,Brendan was an excellent instructor.All in all one of the smoothest car sales experiance we have had. More

It was my first time buying a Lexus car, and I was very pleased with the friendly atmosphere created by all the personnel involved in the purchase. Rick Watson was invaluable in the car selection process, pleased with the friendly atmosphere created by all the personnel involved in the purchase. Rick Watson was invaluable in the car selection process, answering all my questions and concerns. JasmineVegso patiently explained all additional options available and made a valuable recommendation. Adam Franklen made a great introduction to a necessary car operation, so I could drive my new car with less anxiety. More

Rick was great to buy a vehicle from, very professional. The whole experience was positive and no games played. The process was not long and drawn out, straight up sales. Would definitely recommend Rick an The whole experience was positive and no games played. The process was not long and drawn out, straight up sales. Would definitely recommend Rick and Lexus of London. More

I’ve had many dealership experiences over the years, but Lexus of London stands out as the best I’ve ever had. From the moment you walk in, there is a genuine sense of care and concern, paired with thoughtf Lexus of London stands out as the best I’ve ever had. From the moment you walk in, there is a genuine sense of care and concern, paired with thoughtful, cost‑effective advice on service options that never feels pushy or transactional. I especially appreciate being offered a loaner vehicle during service recalls, or a shuttle home when my car is in the shop. Those small but meaningful touches make a big difference and show how much they value their customers’ time and convenience. During my most recent service visit, I had the pleasure of meeting Shane, a wonderful young man with impeccable people skills. He connected on a truly personal level and made the entire experience feel effortless and welcoming. The dealership itself is equally impressive. The new fish‑bowl office design is modern and inviting, and the waiting lounge is outstanding—snacks, hot/cold drinks, charging stations, magazines, and even Lexus merchandise. The entire space genuinely screams luxury while still feeling comfortable and relaxed. Lexus of London sets the standard for what a premium dealership experience should be. I wouldn’t hesitate to recommend them to anyone. Already thinking of my next purchase from them bc my daughter loved the loaner vehicle. More

My vehicle was in for Recall/Warranty repairs. Everything was done very well. Royston was friendly, knowledgeable, and punctual. Always get terrific service at Lexus of London Everything was done very well. Royston was friendly, knowledgeable, and punctual. Always get terrific service at Lexus of London More

I had an excellent experience and appreciated the entire team. Special Thanks to Stephanie and Rick team. Special Thanks to Stephanie and Rick More

My experience purchasing my beautiful car from Lexus of London was exceptional. I would highly recommend this dealership and its staff to anyone searching for a rewarding experience. Lisa Ali sold me my ca London was exceptional. I would highly recommend this dealership and its staff to anyone searching for a rewarding experience. Lisa Ali sold me my car. She was attentive, efficient, knowledgeable, and met every expectation. She was courteous and kind, asking me questions and verifying my wants and needs. I am so thankful for her service l, as I am now driving my dream car! Lisa and every other individual— from the Parts to Sales departments, went above and beyond to ensure that my new journey was initiated in the most satisfying ways possible. I love Lexus of London and you will too! Thanks to the team there and especially to Lisa Ali for being so engaging, personable, and valued for their professionalism! More

Everyone involved in our recent Lexus purchase was exceptional . From the individuals at the concierge , to the sales team , everyone was courteous and professional. Highly recommend. exceptional . From the individuals at the concierge , to the sales team , everyone was courteous and professional. Highly recommend. More

Rick is the reason I keep coming back to Lexus of London. I trust him with my vehicle purchases and I know he has my best interest in mind. I trust him with my vehicle purchases and I know he has my best interest in mind. More