Lexus of London

very excellent dealer！ Jack ji is the best dealer I have ever seen. He always give useful advise and response my question patiently and fervidly. I have a very happy dea Jack ji is the best dealer I have ever seen. He always give useful advise and response my question patiently and fervidly. I have a very happy deal with him. More

Excellent This is my fourth lexus and this fall we will be buying #5. Allan. Calvert has always taken care of our purchase. We live. 60 mi from the dealership This is my fourth lexus and this fall we will be buying #5. Allan. Calvert has always taken care of our purchase. We live. 60 mi from the dealership, close to where he lives. He picks our car for service. The service dept is very professional. More

Outstanding service. Fast friendly service. They remember your name and do what they say in the time that they say. I have never had a bad experience with their Service De Fast friendly service. They remember your name and do what they say in the time that they say. I have never had a bad experience with their Service Dept. More

Awesome service Rick provided great service. He was friendly, helpful, and well-informed. He was able to answer all of our questions and provide great suggestions. We Rick provided great service. He was friendly, helpful, and well-informed. He was able to answer all of our questions and provide great suggestions. We are very happy with our NX and would recommend Lexus of London to anyone looking for a new car! More

Great service! I recently purchased a pre-owned RX350 from this dealership. I received excellent service from Rick Watson. He was very attentive to my needs and crea I recently purchased a pre-owned RX350 from this dealership. I received excellent service from Rick Watson. He was very attentive to my needs and created a comfortable rapport to assist with my buying decision. I would recommend Rick to my friends when looking for a vehicle. Harry B. More

Nice service Very glad to be a customer here. Nice car and best service I've ever had. Jack pick up and drop off when I test drive. And help me to book the mainten Very glad to be a customer here. Nice car and best service I've ever had. Jack pick up and drop off when I test drive. And help me to book the maintenance service, explain all my questions professionally. I will refer all My friends to Lexus in thefuture More

Great customer services from Jason and Liliana I am very impressed with the dealership on everything they provided to customers. I came to the service department with a very short notice to Jason, I am very impressed with the dealership on everything they provided to customers. I came to the service department with a very short notice to Jason, he managed to get my job done in the shortest possible time and he is just great in handling customers, explaining in details on the job making every dollar spent worthwhile. Attention to details is something they do best. I also want to thank Liliana, the Financial Services Manager, she provided very prompt responses to my requests and demonstrated to be very helpful and resourceful, a job most customers might overlook and to appreciate with. I have complete confidence that she will take care of me or other customers with issues on extended service warranty. Walking into Lexus of London, I feel good each time and well worth my 5 hours round trip getting in from Markham. You really wanted to meet with Allan Calvert, the sales manager, such a knowledgeable and helpful guy who devoted so much making the dealership a great and warm place to visit. Thank you Allan. Thank you Rhonda for always a freshly brewed coffee, just wonderful. More

Excellent Service Liliana Samaelli provided excellent service, efficiently transferring my extended warrantee to the buyer of my 2013 GS350. I congratulate everyone at Liliana Samaelli provided excellent service, efficiently transferring my extended warrantee to the buyer of my 2013 GS350. I congratulate everyone at Lexus London on their very high service quality. More

Another outstanding service experience As always, taking our cars in for servicing is a positive experience. Making the appointment works around our schedule; a car is always made availabl As always, taking our cars in for servicing is a positive experience. Making the appointment works around our schedule; a car is always made available while our car is in the shop. This appointment was for major servicing, which was clearly outlined, so no surprises when I picked up the car at the end of the day. Both Karen Campbell and Jason Janusz were friendly, welcoming and helpful, as always. More

Lexus of London is great place to purchase a vehicle! During the past two years my wife and I have admired the RX-350. The 2017 with 8 speed transmission; "driver assists;" color (cashmere), and showro During the past two years my wife and I have admired the RX-350. The 2017 with 8 speed transmission; "driver assists;" color (cashmere), and showroom presentation sealed the deal. We are impressed with Sue Vincent's knowledge of vehicles and the RX-350 in particular. Sue is not aggressive and professionally highlights the features of this vehicle. Sue delivered the vehicle to our home in Sarnia and patiently reviewed all the paperwork and intelligently answered the queries I put forth. Sue is a wonderful communicator and I would highly recommend her to any individual who expressed an interest in purchasing a vehicle from Lexus of London. Jim and Gloria MacLeod 1917 01 15 More