Lexus of London

Good service I went to dealership to buy a part for my car. They ordered the part and painted it which only took 1 day to complete. The service was excellent. I went to dealership to buy a part for my car. They ordered the part and painted it which only took 1 day to complete. The service was excellent. More

Service Henry was professional, honest. Service was done on time and a I got a call to inform me of extra maintenance to be done (brakes) and to get the go a Henry was professional, honest. Service was done on time and a I got a call to inform me of extra maintenance to be done (brakes) and to get the go ahead to fix it. All done on time! More

EXCELLENT SERVICE We are happy to report the very high level of service we received from Romeo Nissan Service Advisor with London Lexus, his relationship with us was no We are happy to report the very high level of service we received from Romeo Nissan Service Advisor with London Lexus, his relationship with us was nothing less than excellent, professional and friendly. We also had the distinct pleasure of meeting Mr. Allan Calvert sales Manager and can understand why customers are in the very best hands from their initial purchase of their Lexus through to the understanding service with Romeo. Pat and Jeff More

Fast, efficient, friendly service This was my first time using this dealership and I was very impressed with their service. The staff were very friendly, I was checked in for my servi This was my first time using this dealership and I was very impressed with their service. The staff were very friendly, I was checked in for my service with literally no wait time, and my car was ready exactly when promised. Karen was helpful and knowledgeable and a very pleasant person to deal with.Thank you! More

People nice, professional Actually Lexus was not my first choice, I have been shopping around for couple weeks and visited several dealers already before I came to Lexus. Amazi Actually Lexus was not my first choice, I have been shopping around for couple weeks and visited several dealers already before I came to Lexus. Amazing thing is I made decision to buy Lexus within 2 hrs since I entered Lexus showroom and met Sue Vincent, She is so nice and patient, spent so much time to introduce the cars to me. Not only the cars itself, but also the financing issues. Very professional and patient. I DO recommend this dealership. More

Attention to detail These folks are attentive to my needs and wishes. They take care of what is needed in the moment with a keen eye to recommendations for proactive main These folks are attentive to my needs and wishes. They take care of what is needed in the moment with a keen eye to recommendations for proactive maintenance. More

very helpful helps me a lot with the new car Very patience Very helpful And the car was wonderful, only thing is the SZM looks a little bit old school helps me a lot with the new car Very patience Very helpful And the car was wonderful, only thing is the SZM looks a little bit old school More

A Very Positive Experience I happy to add my name to the list of very satisfied customers. Stephanie Shearsby was a pleasure to deal with. She is very knowledgeable and forthrig I happy to add my name to the list of very satisfied customers. Stephanie Shearsby was a pleasure to deal with. She is very knowledgeable and forthright. She answered all my questions promptly and ensured that the transaction went smoothly from beginning to end. The person who took care of actual delivery of the car was also very pleasant and thorough. I do not hesitate to recommend Stephanie and the staff who assisted her to anyone who is in the market for a Lexus product. Luke S. More

Professional Woman buying a car I am a professional woman who was in the market for a car. From my past experiences this is one of my least favorite things to do. I spent quite a f I am a professional woman who was in the market for a car. From my past experiences this is one of my least favorite things to do. I spent quite a few days going from dealership to dealership and had many different experiences at each dealership. I can truly state that from the moment I walked into the Lexus of London dealership that I was treated with respect. I asked for Stephanie as my research showed that her clients were extremely pleased. And let me tell you the reviews were correct. There was no pressure to buy just a new friend trying to help me decide what I wanted. Yes, what I wanted. By the time I bought my car I had Stephanie personal cell number and a new friend in the business! Actually every manager there came out to introduce themselves and welcome me to the Lexus family. Given the fact that I work ias a financial planner and provide my clients with exceptional service I was truly impressed with the entire team. More

1st Lexus We recently purchased a 2017 NX200t from Lexus of London. We had the pleasure of working with sales representative- Sue Vincent. Sue is very knowled We recently purchased a 2017 NX200t from Lexus of London. We had the pleasure of working with sales representative- Sue Vincent. Sue is very knowledgable about the features of the NX200t, answered all of our questions and didn’t make us feel rushed during the decision/purchasing process. Sue and the staff at Lexus of London are very professional and welcoming- I would recommend the Lexus of London team. Michelle T More