Lexus of London

Great service It was a pleasure dealing with Rick at Lexus in London. He was courteous, knowledgeable, and helpful and was able to listen to our questions and provi It was a pleasure dealing with Rick at Lexus in London. He was courteous, knowledgeable, and helpful and was able to listen to our questions and provide the information we needed without being pushy. Thank you, Rick! More

Professional and efficient Stephanie very quickly assessed our situation. While we were researching vehicles, we were unsure what exactly we were going to do and we’re seeking f Stephanie very quickly assessed our situation. While we were researching vehicles, we were unsure what exactly we were going to do and we’re seeking further information. Stephanie very efficiently took over, and directed us to a final decision. We are now eagerly awaiting delivery of our new RX350. More

Amazing Experience Got my very first car at Lexus, and I can't love it anymore! I am so glad that I worked with Jack and Helen, cuz they are just amazing! Jack was an ab Got my very first car at Lexus, and I can't love it anymore! I am so glad that I worked with Jack and Helen, cuz they are just amazing! Jack was an absolute expert! I barely have no knowledge of cars, but he was patient enough to answer all my concerns and gave me the best option. He was really friendly and thoughtful, very easy to talk to and do the paperwork with. Helen was super sweet! She helped me with the test drive and explained everything that I need to know. Asked her few questions after my car was delivered, she was very patient and answered all my questions! I would absolutely recommend Jack and Helen, super professional and easy to work with! Amazing experience with this team and I would absolutely recommend Lexus of London! More

Professional Services I like the service that my car was delivered to my place. Plus Jack and Helen are very friendly and considerate. The service is very professional. Alt I like the service that my car was delivered to my place. Plus Jack and Helen are very friendly and considerate. The service is very professional. Although we had a bit miscommunication, overall it was a good purchasing experience. More

Service and snow tire installation An excellent dealership with very customer satisfaction centered staff. All work is fully explained and completion time is predicted. The dealership i An excellent dealership with very customer satisfaction centered staff. All work is fully explained and completion time is predicted. The dealership itself is always spotless and very welcoming. More

excellent service The dealers are enthusiastic, they make me feel comfortable. The price of the used vehicle is reasonable with a good condition. All in all, it's a goo The dealers are enthusiastic, they make me feel comfortable. The price of the used vehicle is reasonable with a good condition. All in all, it's a good place to purchase and trade vehicles. More

Always exceptional service I can't imagine a better experience with a service department...unless it was free!!! I've been dealing with them for 6 years now, and every time h I can't imagine a better experience with a service department...unless it was free!!! I've been dealing with them for 6 years now, and every time has been just great. The service advisors are always helpful, knowledgeable, and very pleasant to deal with, and know and remember you by name. No surprises. And the courtesy vehicles are excellent and make it so much easier to get your vehicle in for service. Daryl More

service and tire change Dealt with Karen she is excellent with me the customer. She had questions when I left she called me and explained everything to me instead of going ah Dealt with Karen she is excellent with me the customer. She had questions when I left she called me and explained everything to me instead of going ahead with anything my vehicle. When I arrived back she showed me the part that needed to be replace. She is very knowledgeable. More

Always a pleasure to come here I've been with Lexus of London for over 2 years now and they are always so helpful and welcoming. Making appointments online is quick and painless. Th I've been with Lexus of London for over 2 years now and they are always so helpful and welcoming. Making appointments online is quick and painless. They also have the best staff. I really appreciate Henry's help this time. He's so patient and thoughtful. Thank you! More

Courteous, complete The service coordinator was courteous and thorough in reviewing the suggested needs of the car. Upcoming service needs were provided and suggestions o The service coordinator was courteous and thorough in reviewing the suggested needs of the car. Upcoming service needs were provided and suggestions offered. I believed that they were fair More