Lexus of London
London, ON
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Very pleased with my experience. I was into your dealership to learn more about Lexus models and let me say I was warmly greeted by one of your salesmen, Rick Watson and he was very k I was into your dealership to learn more about Lexus models and let me say I was warmly greeted by one of your salesmen, Rick Watson and he was very knowledgable and patient with all my questions amd with my kids wanting to sit in all the cars haha. I highly recommend asking for Rick if you visit this dealership! More
Love my ride I love this company because it was a quick buy, and I was in a rush, was leaving town and they met all my needs to get me on my way I love this company because it was a quick buy, and I was in a rush, was leaving town and they met all my needs to get me on my way More
Quick and efficient! Brought our new RC in for its free 1600km inspection and also to get some snow tires put on. Henry was quick to greet, ask me if I had any specific co Brought our new RC in for its free 1600km inspection and also to get some snow tires put on. Henry was quick to greet, ask me if I had any specific concerns and within minutes I was on my way. When I returned to pick up it was the same quick and efficient approach. The quote Henry provided me when I brought the car in was right on the button. Also got a moment to speak to Bill the Tech who serviced the car. He was pleasant and explained there were no issues installing the winter wheels and tires provide however he could not get the sensor to sync with the newer model car. Oh did I mention that the car was shining. A very nice touch in -15C weather. Thanks again Lexus of London Service Dept. You guys rock! Steve More
Another fine vehicle shopping experience! Was looking for another Lexus RX 350 for my parents. We had some special criteria/budget to meet. Within days of requesting, Sue alerted me of some gr Was looking for another Lexus RX 350 for my parents. We had some special criteria/budget to meet. Within days of requesting, Sue alerted me of some great options leading us to another fantastic vehicle purchase. Sue went over and above even offering to deliver the car for us on her day off. She has been very knowledgeable, personable, professional, extremely helpful and great to work with again. Thanks Sue for another fantastic experience meeting our needs. I look forward to working with you again in the future. More
Scheduled Maintenance I have been a Lexus client for nearly four years. During this time I have benifited from the excellent service and advice from those in the service d I have been a Lexus client for nearly four years. During this time I have benifited from the excellent service and advice from those in the service department.....Henry Gao for this particular appointment and Karen Campbell for previous visits. They have been prompt, attentive and answered all my questions about my Lexus vehicle. I would highly recommend this dealership to prospective buyers. Also in sales my best recommendation for Stephanie Shearsby. More
Exceptional Service Dealing with Lexus of London is a consistently great experience. The Service Department are always very knowledgeable and friendly. I enjoy the experi Dealing with Lexus of London is a consistently great experience. The Service Department are always very knowledgeable and friendly. I enjoy the experience of dealing with the friendly, knowledgeable people in service at Lexus of London. More
First service appointment Great service- from start to finish all very clear and was able to fit in some other work not discussed prior to service appointment -awesome-did ever Great service- from start to finish all very clear and was able to fit in some other work not discussed prior to service appointment -awesome-did everything and more...also nice to have my salesperson say hello- other places act like they have never seen you after the sale....the bar has been raised More
Used RX350 purchase Both my wife and I were extremely satisfied with our vehicle and purchase experience at Lexus of London. "Jack" was very knowledgeable about the vehic Both my wife and I were extremely satisfied with our vehicle and purchase experience at Lexus of London. "Jack" was very knowledgeable about the vehicle and its' options. He was aware of our expectations and he exceeded them at delivery. Al was also very gracious and we look forward to extending our relationship with Lexus of London through their service department. More
Service above expectations Drew Paille went above and beyond expectations to make our service visit amazing. I would highly recommend Lexus of London and will deal with Drew exc Drew Paille went above and beyond expectations to make our service visit amazing. I would highly recommend Lexus of London and will deal with Drew exclusively in the future. More
Great experience Sue Vincent was very professional, answered all our questions, recognized us the second time we came in and went above and beyond our expectations. Su Sue Vincent was very professional, answered all our questions, recognized us the second time we came in and went above and beyond our expectations. Sue explained the mission statement of Lexus of London and made us feel very comfortable about calling if we had any concerns, such as if we couldn't figure out the garage door openers, to just call and someone would come out and help. Very pleased with her service and would recommend to others. More