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Lexus of London

London, ON

4.9
3,596 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 3,596 reviews

April 27, 2018

Exceptional service on all levels and from every employee! Rick Watson is an Exceptional, knowledgeable and patient sales advisor. He made my experience a very positive one. All my questions were answered. We More

by Zsoldos, Sheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Pinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Rossini, Natasha , John Docherty
April 26, 2018

Experience with Lexus London Overall, really pleasant experience with London Lexus. Helen, Jack, and Kylie are professional, friendly and patient. They help me to pick my favorite More

by MikeZyx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helen, Kylie Ellis
April 26, 2018

Always Amazing!! I have always trusted Lexus of London with my 2011 RX350. They’re the BEST at what they do, honest and truth worthy. Each and every person you inter More

by Amz1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Gao
April 25, 2018

Great service and experience Being a small business owner, I look for the little details of a buying experience. Sue and the team at Lexus of London we’re great! I really felt as More

by G0G0volvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylie Burridge, Lauren Rossini
April 25, 2018

Take Care of owners This dealership provides the quality Lexus sericing that owners expect at competitive prices. They know many owners by name on sight and do everything More

by Jefrankel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shop Foreman
April 25, 2018

Excellent Had a fantastic experience purchasing my very first Lexus and working with Rick and Kylie. Would recommend highly. Thanks for making it such a positiv More

by Munchman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylie Ellis
April 25, 2018

Leasing a new Lexus RH450H Exceptional customer service, attentive and helpful. I can tell Rick takes pride in ensuring his customers are his #1 priority. Always available to a More

by Life Made Easier Personal Concierge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylie Ellis
April 25, 2018

Great Service I recently had my Lexus nx200 in for an oil change. The service was great! Staff was friendly and knowledgeable! We were provided with a loaner car to More

by Michelle T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2018

Quality service at Lexus of London Was into the dealer for service a week ago to get my summer tires on as well as winter fall out remover. They did the usual once over and noticed my f More

by stevepineau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 22, 2018

Excellent service Rob Ellsworth was very helpfull and took the time to answer all my questions. I was impressed with the information and guidance he has given. I am ver More

by Richard
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Ellsworth
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