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Lexus of London
London, ON
4,054 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,054 reviews
October 15, 2021
Kevin was AWESOME to deal with. No pressure at all and was very understanding of my unfortunate situation post-accident. I would not hesitate to recommend Lexus of London to anyone, and the same goes for was very understanding of my unfortunate situation post-accident. I would not hesitate to recommend Lexus of London to anyone, and the same goes for Kevin! More
by raehay
Employees Worked With
October 15, 2021
Great car shopping experience! The services and sales staff are very good. If someone asked me to recommend this, I would definitely recommend this. staff are very good. If someone asked me to recommend this, I would definitely recommend this. More
by ZYJ
Employees Worked With
October 13, 2021
Sue was friendly, knowledgeable, and informative. Dealership is well appointed and spacious and comfortable too! Dealership is well appointed and spacious and comfortable too! More
by mary.bradley
October 13, 2021
Larry was super helpful throughout my process of trading in my leased car to upgrade to a new one. He made the whole process super easy and gave me very reasonable prices for everything. He even stayed back in my leased car to upgrade to a new one. He made the whole process super easy and gave me very reasonable prices for everything. He even stayed back 45 mins after closing of the dealership to help me out and get the deal finished for my new car. He is an amazing salesman, do make sure you deal with him for the best service. More
by Nimit P
October 12, 2021
He is so friendly and professional. He is also very helpful and i really recommend him. helpful and i really recommend him. More
by Cindyzhu
Employees Worked With
October 12, 2021
Really friendly sales advisor who thinks for his clients. I would say he is best dealer that I have ever met. I would say he is best dealer that I have ever met. More
by Chinlin
Employees Worked With
October 11, 2021
Amazing service. Great customer care. Diligent with their work and very friendly and outgoing advisors. work and very friendly and outgoing advisors. More
by j_youkhanna
October 09, 2021
Waiting for my new vehicle to come in. I am disappointed because when I left the dealership I was under the impression that my new Lexus was simply at another dealer not coming from the factory. because when I left the dealership I was under the impression that my new Lexus was simply at another dealer not coming from the factory. More
by Gerryl88
Employees Worked With
October 09, 2021
Yaw^ko! Jordan is a very kind, passionate, caring, knowledgeable and respectful helper! He took the time to come out side as I was looking at the cars and LISTENED to me to help find my DREAM car. Jo knowledgeable and respectful helper! He took the time to come out side as I was looking at the cars and LISTENED to me to help find my DREAM car. Jordan walked me through the whole process of purchasing my amazing RX 350 Sport dream car. The knowledge and passion he has for cars is so great that you will not be disappointed. Very exciting time for myself and my family and Jordan did everything to help me bring my dream car to its new forever home. Yaw^ko - thank you so much Jordan for all your help. Keep up the amazing work and keep being you! More
by Amanda
Employees Worked With
Jordan Skellett
October 08, 2021
Everyone we encountered was welcoming and friendly. In particular, our purchase experience with Kevin Gittens was very positive. Kevin is personable and knowledgeable and a definite asset to Lexus of Lo particular, our purchase experience with Kevin Gittens was very positive. Kevin is personable and knowledgeable and a definite asset to Lexus of London. More
by Patmac
