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Lexus of London
London, ON
3,610 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 3,610 reviews
March 02, 2021
We look forward to purchasing a vehicle through Jordan as soon as our lease is up. We know he will provide us with all the information we need to purchase the best vehicle for our needs. soon as our lease is up. We know he will provide us with all the information we need to purchase the best vehicle for our needs. More
by sanchezpr
Employees Worked With
Jordan Skellett
Helpful March 02, 2021
Rick was very professional and provided great help to understand the various options for the RX350. The Lexus showroom was beautiful and was a welcoming environment to look at the vehicles. understand the various options for the RX350. The Lexus showroom was beautiful and was a welcoming environment to look at the vehicles. More
by Dave
Employees Worked With
March 02, 2021
He is so Patient and responsible for all services and questions. Great person! I would definitely recommend him as the best sales in Lexus! Nice Experience questions. Great person! I would definitely recommend him as the best sales in Lexus! Nice Experience More
by Xinran
Employees Worked With
March 02, 2021
We come from windsor all way down to London. cuz not much selection models in our area. We met Larry and Allen. They are very good and we got good take care. Also, We got our car which we are really like, th selection models in our area. We met Larry and Allen. They are very good and we got good take care. Also, We got our car which we are really like, thank you~ More
by Dumplingtime.windsor
March 01, 2021
Kevin provided myself with excellent customer service. He went above and beyond for myself and husband when purchasing our vehicle. I highly recommend Kevin Gittens when purchasing a vehicle. went above and beyond for myself and husband when purchasing our vehicle. I highly recommend Kevin Gittens when purchasing a vehicle. More
by Gailbishop
March 01, 2021
Kevin, Lauren and Jordan provided warm and great service to us. Hopefully the following services will be as good as it. we look forward to having great memories with the car. to us. Hopefully the following services will be as good as it. we look forward to having great memories with the car. More
by Janice
March 01, 2021
Jordan Andrew Sanchez Skellett was knowledgeable, professional, and trustworthy. I appreciated his honesty, attentiveness, and exceptional customer service. Thank you for going above and beyond! professional, and trustworthy. I appreciated his honesty, attentiveness, and exceptional customer service. Thank you for going above and beyond! More
by nefs11
Employees Worked With
Jordan Skellett
March 01, 2021
Rick is extremely knowledgeable and professional. He demonstrated excellent communication and timely responses to any questions I had throughout my car buying experience. I would highly recommend. demonstrated excellent communication and timely responses to any questions I had throughout my car buying experience. I would highly recommend. More
by chelse15
Employees Worked With
March 01, 2021
Fantastic service, easy to talk too and very knowledgeable! Would recommend Jordan to anyone looking for a new or used vehicle, as well as Lexus knowledgeable! Would recommend Jordan to anyone looking for a new or used vehicle, as well as Lexus More
by Blastoise Boi 84
Employees Worked With
Jordan Skellett
February 28, 2021
Very knowledgeable and professional, even at home I called Sue Vincent to ask her some questions about a few vehicles and she was more than willing to help out. I will not hesitate to contact her whe called Sue Vincent to ask her some questions about a few vehicles and she was more than willing to help out. I will not hesitate to contact her when I am ready to purchase a vehicle. More
by Sandra
Employees Worked With
