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Lexus of London
London, ON
4,013 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,013 reviews
February 19, 2025
John did a great job during the time when I was ordering the grand highlander. He was really knowledgeable and patient. He is the best salesperson I have never seen before. the grand highlander. He was really knowledgeable and patient. He is the best salesperson I have never seen before. More
by Cjiaqi123
February 15, 2025
ABOVE AND BEYOND! Thank you to everyone at Lexus of London for the exceptional experience! My daughter is loving her Mazda CX-5 Signature AWD purchased & delivered j Thank you to everyone at Lexus of London for the exceptional experience! My daughter is loving her Mazda CX-5 Signature AWD purchased & delivered just last week. Gent, Jasmine , Rob, I cannot say enough. Thank you! More
by Tricia Vieira
February 14, 2025
Dealership is great on helping me out with the model and trim I wanted. Larry is also very helpful. trim I wanted. Larry is also very helpful. More
by Kaylen.liang
Employees Worked With
February 14, 2025
Larry is very helpful guy. He is knowledgeable and find the van exactly I want to buy. He is knowledgeable and find the van exactly I want to buy. More
by Bessie Lin
February 13, 2025
Very helpful, knowledgeable and efficient. He looked after our issues quickly to our full satisfaction He looked after our issues quickly to our full satisfaction More
by PVJ
February 12, 2025
Good client service, very professional. Lisa was very professional, knowledgeable and polite and trustworthy. Jacqueline and Chris made seamless transactions. Thank you Lisa was very professional, knowledgeable and polite and trustworthy. Jacqueline and Chris made seamless transactions. Thank you More
by Jasdillon8954
Employees Worked With
February 12, 2025
Excellent experience! He was professional, knowledgeable, and very helpful throughout the process. They made everything smooth and hassle-free, ensuring I got the perfect He was professional, knowledgeable, and very helpful throughout the process. They made everything smooth and hassle-free, ensuring I got the perfect car at a great price. More
by Teddy
February 02, 2025
I’ve been quite satisfied with all the staff. They are very helpful and look after you as family They are very helpful and look after you as family More
by lornalegrow
January 31, 2025
Thank you so much help to find what I need . It’s a really nice vehicle It’s a really nice vehicle More
by Question
January 31, 2025
Peter Engelmanas did a wonderful job looking after me at my last visit. His friendly demeanour and relaxed attitude put me at ease throughout my visit. my last visit. His friendly demeanour and relaxed attitude put me at ease throughout my visit. More
by Eric
Employees Worked With
