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Lexus of London
London, ON
4,252 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,254 reviews
October 04, 2025
From the get-go, Larry was extremely helpful and passionate in helping my family find the car that was the best fit for us. Overall super satisfied experience! passionate in helping my family find the car that was the best fit for us. Overall super satisfied experience! More
by norayhao
October 04, 2025
Excellent Service, Friendly, made us feel so important. Love our New Lexus. Brendan Gillespie was so great going over all the features for us. Chris Ouellette was excellent explaining everything to us. S Love our New Lexus. Brendan Gillespie was so great going over all the features for us. Chris Ouellette was excellent explaining everything to us. Sales Staff also so Friendly and kind.and the facility is beautiful Thank you to Everyone who supported us with our Purchase. Joanne & Dwayne Kelch More
by dkelch
October 04, 2025
I had an amazing experience working with Jillian Cook. She made me feel very comfortable throughout the entire car-buying process, never pushy, and always attentive. She was extremely knowledgeable and an She made me feel very comfortable throughout the entire car-buying process, never pushy, and always attentive. She was extremely knowledgeable and answered all my questions with patience and clarity. Her professionalism and friendly personality made the whole experience enjoyable. I highly recommend her to anyone looking for a new car! More
by Sandy Ferreira
October 02, 2025
Had a great experience with Lisa Ali at Lexus of London. They sold me a good used car for a reasonable price. They made it really easy and took care of everything They sold me a good used car for a reasonable price. They made it really easy and took care of everything More
by William B.
Employees Worked With
October 02, 2025
Been working with Larry for over 4 years, very reliable and fast response. Highly recommend! and fast response. Highly recommend! More
by xhong
October 01, 2025
Excellent experience from initial meetings through final purchase. Sales and financial staff are first rate. Very fair trade in value given. Shoutouts to Gentrit Raka, Jasmine Vegso, Bo Shi, Andrew Ziegler, purchase. Sales and financial staff are first rate. Very fair trade in value given. Shoutouts to Gentrit Raka, Jasmine Vegso, Bo Shi, Andrew Ziegler, and also Adam Frankel, who went through the cars features and infotainment system with us. More
by DaveT
October 01, 2025
We just picked up our 5th Lexus and once again enjoyed the same great experience we have in the past. Rick Watson and Gent Raka helped us find the right model, Bo Shi handled the finances efficiently and the same great experience we have in the past. Rick Watson and Gent Raka helped us find the right model, Bo Shi handled the finances efficiently and Brenden Gillespie showed us how to work the new features. Every one of them was knowledgeable, professional, good humored and patient. No question was too small. More
by stanmartincan
September 30, 2025
Very nice person and profesional ! Excelent , gentleman, polite,, and trustworthy , thank you for all your help my friend nice to meet you . Excelent , gentleman, polite,, and trustworthy , thank you for all your help my friend nice to meet you . More
by Suni.masu
September 30, 2025
I bought a car Lexus of London, the sales is Rick Watson, Prefect car buying experience! Prefect car buying experience! More
by Paul Yang
Employees Worked With
