Island Ford Superstore
Duncan, BC
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Worst car experience ever. My salesman, Amado, would ignore all my texts for weeks until I call the store and he would pick up. The sales manager, Kyle martin, wouldn't return My salesman, Amado, would ignore all my texts for weeks until I call the store and he would pick up. The sales manager, Kyle martin, wouldn't return my call until 2 weeks later. I was fed up with these people so I had to fight for my deposit back. Cars are also marked up 10-15k above msrp. I was able to find a ford maverick at a closer location for 10k cheaper than what I had a deposit on. More
We have purchased our 7th vehicle from Dave Faithfull. Always a great experience. With Dave's knowleadge and experience he always goes the extra mile to make sure you are completely satisfied with you Always a great experience. With Dave's knowleadge and experience he always goes the extra mile to make sure you are completely satisfied with your purchase. Thanks to Edie in making the transaction seemless. I reccommend Dave and Island Ford to all my friends and family. More
Dave was such a great guy to meet at the Ford dealership when we bought our Ford explorer. Breath of fresh air. Highly knowledgeable about every little detail on our car. He's the guy you feel as if you hav when we bought our Ford explorer. Breath of fresh air. Highly knowledgeable about every little detail on our car. He's the guy you feel as if you have known him for years. Very happy, cheerful and abit goofy..Thanks for all your help and teaching me about the ford app. Edie made transactions simple fast through email. Was a win win. Thanks guys 😊 More
We purchased our 5th Ford vehicle from Dave Faithfull at Island Ford. The service was awesome and the we are very happy with our Ford Ranger. Edie Lange had all the paperwork ready for us when we came to Island Ford. The service was awesome and the we are very happy with our Ford Ranger. Edie Lange had all the paperwork ready for us when we came to get the vehicle. We would not hesitate for recommend Dave, Edie and Island Ford. More
Dave, a long time family friend and family car salesman, was once again amazing with helping us purchase a used Dodge Journey. I will always refer and recommend Island Ford and Dave Faithfull to anybody tha was once again amazing with helping us purchase a used Dodge Journey. I will always refer and recommend Island Ford and Dave Faithfull to anybody that asks looking for a new or used vehicle. This is the place to go if you want great service and great advice! More
I purchased my second truck from Dave at Island Ford. I make the trip from Victoria to deal with Dave on purchases because the experience and customer service are excellent. Thanks Dave and team! I make the trip from Victoria to deal with Dave on purchases because the experience and customer service are excellent. Thanks Dave and team! More
Dave, and Island Ford are awesome to deal with. I have purchased dozens of vehicles over the years through David, and his service is second to none. He always goes the extra mile, and is continuall I have purchased dozens of vehicles over the years through David, and his service is second to none. He always goes the extra mile, and is continually looking at all options to give me the best value. I always highly recommend him. More
Not faithful to a loyal customer. Letting greed get in the way of a healthy and loyal Buisness practices. I have purchased 2 vehicles here totalling 130,000 in value in the past two Letting greed get in the way of a healthy and loyal Buisness practices. I have purchased 2 vehicles here totalling 130,000 in value in the past two years and being a loyal customer for came back for a third to be pushed away over greedy company policy. David has put in little effort to resolve this saying well it’s policy. Managing multiple dealerships myself I have to say this is very poor Buisness practice and I would not let a good customer walk over greed. More
Robbie was excellent! Trustworthy, professional and straight-forward sales process! No pressure and he made everything go very smoothly. He knows exactly how to find the b Trustworthy, professional and straight-forward sales process! No pressure and he made everything go very smoothly. He knows exactly how to find the best vehicle and best deal :) very happy with my new Mazda CX-5 from Island Ford! More
Big shoutout to Mike Wiley in the parts department for getting us a part for our Ford Escape that we purchased two years ago from Sandra another outstanding employee at Island Ford. Mike quickly got sear getting us a part for our Ford Escape that we purchased two years ago from Sandra another outstanding employee at Island Ford. Mike quickly got searching for the part, got it ordered in, and even installed it himself getting us back on the road. Thanks, Mike, you're the best. D&J Garrow More