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Island Ford Superstore

Duncan, BC

4.6
1,125 Reviews
Island Ford Superstore is your centrally located Vancouver Island Ford Dealer. Our 22,000 square foot state of the art location in Duncan, BC has recently changed its name to Island Ford from Flagship Ford. We are situated approximately 30 minutes north of Victoria, BC and only 30 minutes south of Nanaimo, in the Cowichan valley. Looking for a Ford Dealer in Parksville, Courtney, Comox or the Campbell River area? Give us a call or come down and visit us, we know the trip will be worth your while.
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6456 Norcross Rd

Duncan, BC

V9L 6C5

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Showing 1,125 reviews

October 24, 2022

Worst car experience ever. My salesman, Amado, would ignore all my texts for weeks until I call the store and he would pick up. The sales manager, Kyle martin, wouldn't return More

by jp
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amado Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2022

We have purchased our 7th vehicle from Dave Faithfull. Always a great experience. With Dave's knowleadge and experience he always goes the extra mile to make sure you are completely satisfied with you More

by Bob.Thackeray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edie Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Jurcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2022 -

Bob.Thackeray responded

Also want to give a thank you to Boris for looking after my all my vehicle service .

October 21, 2022

Dave was such a great guy to meet at the Ford dealership when we bought our Ford explorer. Breath of fresh air. Highly knowledgeable about every little detail on our car. He's the guy you feel as if you hav More

by Shanninski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2022

We purchased our 5th Ford vehicle from Dave Faithfull at Island Ford. The service was awesome and the we are very happy with our Ford Ranger. Edie Lange had all the paperwork ready for us when we came to More

by drivestoomuch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edie Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2022

Dave, a long time family friend and family car salesman, was once again amazing with helping us purchase a used Dodge Journey. I will always refer and recommend Island Ford and Dave Faithfull to anybody tha More

by justinveuger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2022

I purchased my second truck from Dave at Island Ford. I make the trip from Victoria to deal with Dave on purchases because the experience and customer service are excellent. Thanks Dave and team! More

by C. A.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2022

Dave, and Island Ford are awesome to deal with. I have purchased dozens of vehicles over the years through David, and his service is second to none. He always goes the extra mile, and is continuall More

by WestcoastPF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2022

Not faithful to a loyal customer. Letting greed get in the way of a healthy and loyal Buisness practices. I have purchased 2 vehicles here totalling 130,000 in value in the past two More

by Tsgharrison1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Faithfull
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2022

Robbie was excellent! Trustworthy, professional and straight-forward sales process! No pressure and he made everything go very smoothly. He knows exactly how to find the b More

by BriannaMyers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie "Big Wheels" Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2022

Big shoutout to Mike Wiley in the parts department for getting us a part for our Ford Escape that we purchased two years ago from Sandra another outstanding employee at Island Ford. Mike quickly got sear More

by Lombardi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wiley
1.0
This rating includes all reviews, with more weight given to recent reviews.
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