Harris Kia

Michelle Harper is always an absolute pleasure to deal with in the service department! She is super friendly and accommodating not to mention informative! I always know exactly what's going on with my veh with in the service department! She is super friendly and accommodating not to mention informative! I always know exactly what's going on with my vehicle, when it will be done, and I am always updated along the way as other recommendations arise. Dropping my vehicle off and picking it up is always a breeze too! Michelle always makes my service appointments delightful. More

Bryan Bare over at Harris Kia, helped me buy my new Seltos last year! He was knowledgeable and fair! 1 year later and I still love my Seltos! I have had great service all around! Highly recommend t Seltos last year! He was knowledgeable and fair! 1 year later and I still love my Seltos! I have had great service all around! Highly recommend to anyone! More

Would like to express my sincere thanks to all the staff at Harris Kia but especially to Bryan Bare who helped me choose a wonderful Rav 4 that had been traded in. at Harris Kia but especially to Bryan Bare who helped me choose a wonderful Rav 4 that had been traded in. More

This is the fourth vehicle from Harris Kia, and our second from Bryan Bare. When we showed up looking for cars Bryan even remembered us from last time! He was informative and relatable. He helped u second from Bryan Bare. When we showed up looking for cars Bryan even remembered us from last time! He was informative and relatable. He helped us get informed on the new car, and guided us to government rebates. We would buy this exact car again, it has been better than expected for us. We have been using Kia service department since our first purchase and the have been fantastic and accommodating. Michelle is always there to discuss the work being done. The supporting staff have also been polite and helpful. I would recommend anyone looking for a vehicle to reach out to Bryan at Harris Kia. More

Really friendly people! Sales, parts and service were all there for me when I need it it. Big thanks to Ted Boyd and Elliott James, Ben and Cam too! Thank You! Too many peop Sales, parts and service were all there for me when I need it it. Big thanks to Ted Boyd and Elliott James, Ben and Cam too! Thank You! Too many people to say are great :) More

Gougers to say the least only offered me 3k for a 2017 kia sorrento jokers. Got 15k at a Toyota dealership kia sorrento jokers. Got 15k at a Toyota dealership More

Starting off with the lack of common sense, the dealership doesn’t seem to have a clue who even leased their vehicle. They have consistently contacted the wrong person for service and follow-ups, a dealership doesn’t seem to have a clue who even leased their vehicle. They have consistently contacted the wrong person for service and follow-ups, asking for random names, primarily one of the co-signers on the lease. It has become irritating to constantly answer the phone to salespeople that don’t even know who they are speaking to, reminiscent of cold calling telemarketers, up to 5 times per week . They have offered to buy back the car several times to a person that has never paid a dollar for the car, irritating everyone involved in this transaction. Secondly, talking about service, this has been some of the worst customer service I’ve received from any brand or company that I have ever dealt with, let alone a car dealership. After wiping my black car down with what could only be a used oil rag covered with metal fragments, they have left several areas deeply scratched on my car and refuse responsibility. I have taken my car to several Kia dealerships since, and none have been better, taking up to 4 hours on an oil change after being assured it would only take an hour at most, listening to constant bickering and fighting inside the Richmond dealership, I am left with no realistic options in Vancouver or the island for getting my car even looked at by someone representing the kia brand. Although the car itself has been great, everything about the brand, dealerships, salesmen, and experience, has been god awful. I would never recommend buying to anybody, and will be wholeheartedly discouraging anybody from setting foot on one of your dealerships. More

Horrible experience at this dealership Had to bring in the car 5 times as they kept forgetting to put gaskets back on, the fuel cap back on, the air intake tube back on after service. the car 5 times as they kept forgetting to put gaskets back on, the fuel cap back on, the air intake tube back on after service. More