Erinwood Ford - Service Centre

Friendly relatable trustworthy dealer I went in knowing the type of car i needed and already have been at other dealerships before going to erinwood. I had a price point in mind and some f I went in knowing the type of car i needed and already have been at other dealerships before going to erinwood. I had a price point in mind and some features that i wanted. I met with Martin and he worked hard to find me the right car for me. He showed me many options and did his best to give me the best deal he possibly could. I did not feel any pressure to make a hard decision. To this day i still feel like a got a great deal and am very satisfied with the car and the entire process of purchasing it. I was also very impressed to learn how much the dealership does to give back to the community. I highly recomend Martin Menzies to anyone who is looking to buy a car. He'll put it all out o the table to find you what you need or want More

Fantastic experience with exceptional customer service. I called in at 6:00pm for service during the Christmas rush as I needed to get my car fixed in order to get to work the next day. The next morning I I called in at 6:00pm for service during the Christmas rush as I needed to get my car fixed in order to get to work the next day. The next morning I dropped my car off to Chris Scott who was extremely helpful and was able to fit me in and offered to have the shuttle take me to work. 3 hours later my car was done and ready for the road. This all happened while the service department was working at full capacity. Thanks so much to Erinwood Ford, and especially Chris Scott for helping me get out of my bind and back on the road. Would recommend this dealership to anyone. More

A very positive experience. Gillian is an exceptional employee. She was very helpful to me and found that I had an appointment coming up to install my winter tires. She checked a Gillian is an exceptional employee. She was very helpful to me and found that I had an appointment coming up to install my winter tires. She checked and they were In so that got done. This employee “thinks outside the box”. ! Very satisfied with my service experience. Jane Borland. More

EXCELLENT SERVICE, VERY PROFESSIONAL, PERSONAL AND HONEST I have been dealing with Erinwood Ford for years, Their service and sales department have never disappointed me. We now have 5 Vehicles serviced by Er I have been dealing with Erinwood Ford for years, Their service and sales department have never disappointed me. We now have 5 Vehicles serviced by Erinwood. More

Wash the cap before installing? I bought a used truck from Erinwood Ford in June. The truck had a CTC cap on but needed a light replaced to pass the safety. The cover was removed an I bought a used truck from Erinwood Ford in June. The truck had a CTC cap on but needed a light replaced to pass the safety. The cover was removed and I took the truck home in June. Today I brought my truck back to have the cap installed. It took about two and a half hours to install and when I asked about having the cap washed as it had been stored somewhere in the shop for three months, I was told that was not his job and to contact my salesman. Not my idea of good customer service. More

Absolutely worth the trip from wherever you are to erinwood Martin was kind and professional. He had my interests in the forefront of his mind at all times and worked diligently to ensure I had a good experienc Martin was kind and professional. He had my interests in the forefront of his mind at all times and worked diligently to ensure I had a good experience. Thank you for your time; and iwill most definitely be back. More

Focus lease purchase Martin Menzies is fantastic as a salesman and as a person. He left no surprises during all conversations and made the process of signing a new lease f Martin Menzies is fantastic as a salesman and as a person. He left no surprises during all conversations and made the process of signing a new lease from the old one very smooth. I would 10/10 recommend using him for a future car purchase. More

gillian is excellent Gillian was excellent and everything you would want in someone who is in customer service. She explained the service well to someone who has little un Gillian was excellent and everything you would want in someone who is in customer service. She explained the service well to someone who has little understanding of mechanical issues. She was also very understanding of my medical issues and arranged my transportation to and from the dealership to convenience me and make sure I was comfortable. More

Service Advisor - Chris Scott Good Morning, I was in your dealership on August 29, 2017, Service Department, because my fob would not work. I was told by one Advisor that I woul Good Morning, I was in your dealership on August 29, 2017, Service Department, because my fob would not work. I was told by one Advisor that I would need to make an appt. to have a diagnostic done to see what the problem was. I had mentioned that I had purchased a new battery and that wasn't it. It was just then that Chris, an Advisor over suggested that before I spent that kind of money, perhaps he would be able to sort out the problem. It turned out he could and I was so happy and grateful as the alarms had been going off; I could not lock the car with the button inside and it was unsettling. He just made my day! It is because of his quick service and solution, unsolicited (certainly a solution unknown to me) I will return to Erinwood Ford to purchase a new key and fob and will consider in the future purchasing my next Ford. Never underestimate the power of a good turn! Thank you Chris! Donna More