Erinwood Ford

3 vehicles, no problems. Orlando was off work, we needed to see a car and he came anyway on his day off. Very helpful and upfront, it was a pleasure to deal with him. No press Orlando was off work, we needed to see a car and he came anyway on his day off. Very helpful and upfront, it was a pleasure to deal with him. No pressure tactics, very simple and easy. We've now purchased 3 vehicles from Orlando and we would highly recommend him. More

very happy customer i was very happy with Lucas - very knowledgeable and very good skills. the sale process was pleasant no pressure . delivery was on schedule and the ca i was very happy with Lucas - very knowledgeable and very good skills. the sale process was pleasant no pressure . delivery was on schedule and the car is spotless. very satisfied More

Excellent experience I was not happy with the service and sales assistance I had received at two different Ford dealers. I had leased 7 separate vehicles over 4 years for I was not happy with the service and sales assistance I had received at two different Ford dealers. I had leased 7 separate vehicles over 4 years for both company and personal use. I called Mark Maguire on the referral of a business associate and what a difference! Mark was highly proficient diligent and professional in his dealing with my company staff and myself. We also had the pleasure of dealing with finance manager Robyn Barrett. These people and this dealer did what it took to ease the pain of leasing and selecting a new vehicle. They made every effort to maximize value within our budget and made us feel like they actually cared about our future business. We got more than we were looking for at a price no one else was willing to match. I highly recommend this dealer and in particular this sales person to anyone. More

Outstanding customer service I bought my first F-150 from Addy 3 years ago.The experience was so wonderful,I knew when I was ready to trade up and step into a new F-150 sports edi I bought my first F-150 from Addy 3 years ago.The experience was so wonderful,I knew when I was ready to trade up and step into a new F-150 sports edition,I would again go to Addy.Although we live in Pickering,it was worth the drive.He is not only attentive,he answers your questions throughly, is very well versed on the truck,and I only had to ask him once three years ago to make sure my black Beauty was all squeaky clean when I picked her up.I picked up the new one this week and could not be more pleased,she sparkled.He is very personable,very professional & has a great sense of humour.I would refer any of my friends to Erinwood ford and would encourage them to deal with him.I can confidantly say when I'm ready to trade up again in 2-3 years, it will be with none other than Addy at Erinwood.Great people and awesome dealership!!! More

New f 150 I bought a new truck here after previously leasing one also from Erinwood Martin was great to deal with and very helpful in providing options so I c I bought a new truck here after previously leasing one also from Erinwood Martin was great to deal with and very helpful in providing options so I could make a decision. There was never any feeling of being pressured one way or another. I was able to get what I wanted for what I wanted The experience was relaxed and friendly Robyn was also very helpful and easy to deal with providing the financing Cheers More

Great People, Great Business In short, I got my ideal car at ideal price from a great dealership run by great people. Dave replies my emails and texts really fast, he is also In short, I got my ideal car at ideal price from a great dealership run by great people. Dave replies my emails and texts really fast, he is also very patient to my frequently changing plans. Due to my immigration status, it took him lots of communication efforts to finish my deal, but his professionalism is unquestionable. As a customer, I'm really satisfied with his attitude of being considerate for my benefits instead of profits for the business, which makes everything much easier. The first time I walked into his office, he showed me the invoice and explains how their business is based on volume instead of profits. Knowing my plan is just to drive the car for 2-3 years, both Dave and Bory didn't promote any unnecessary warranties. If you plan to buy a Ford at GTA, Erinwood is the place to go and you can definitely find a good deal from Dave. More

Amazing service and exceptional care. Yesterday the key to my truck broke and i needed it replaced so i could start my truck. I called Dave Gratanie and he said this would be covered no pr Yesterday the key to my truck broke and i needed it replaced so i could start my truck. I called Dave Gratanie and he said this would be covered no problem. We decided that i should try a dealership closer to my home as i live an hour and a half from Erinwood Ford and it should only take about 15 minutes to fix me up. I first went to Shanahan Ford in Newmarket. What a waste of time that was. They really didn't care that my truck was running in the parking lot and i was concerned with shutting it off for fear of not getting it going. The service writer told me to go to Mcalpine Ford in Aurora. Although i felt they were nice to deal with they didn't have the key blank for the repair and they felt i should have to pay for the key. About $400.00. I spoke to Dave and the service team at Erinwood and what a great experience. They made time and took me right away and fixed everything no charge. Not only did they replace my key but they changed my oil' rotated my tires,and did a multi point inspection on my truck for free. The service writer actually kept mechanics back from lunch so they could get me out faster. What a breath of fresh air. So often people talk about trying to be number one. This team is number one for good reason. Thank you Dave and the service team for taking such great care of me. Rob Barrett More

very positive car shopping experience. Having owned many "previously enjoyed" vehicles, the buying experience at Erinwood Ford was "top drawer" and first class, especially the service recei Having owned many "previously enjoyed" vehicles, the buying experience at Erinwood Ford was "top drawer" and first class, especially the service received from our sales consultant Raj Sumra. From first introductions to handing over the keys, Raj was very professional, courteous and friendly. Despite the fact my wife and I were purchasing a lower end used vehicle, we were always treated like our purchase was valued and important to Raj (and Erinwood). Raj was entirely focused on our needs, questions and concerns and always with a leisurely low pressure approach. Raj's detailed methodical approach to process and customer service was much appreciated by us we were surprised he took the time to contact our insurance company to ensure they had all the pertinent information they required. It was a terrific shopping experience. Raj and fellow associates (tip of the hat for John Isaac) made taking our money less painful. Well done Raj and the Erinwood Ford team. Erinwood will be my place for Fords. To quote the Terminator ........... I'll be back !! More

C-Max buyers best come here. Clayton, while young and fairly new to the business helped us get a price we were willing to pay. Erinwood had the best selection of the car we wanted Clayton, while young and fairly new to the business helped us get a price we were willing to pay. Erinwood had the best selection of the car we wanted and helped us with the government rebate paperwork. More

#1 Customer Service Couldn't ask for a better customer experience than what Addy provided. He was attentive, knowledgeable, and really made me feel like he had my best in Couldn't ask for a better customer experience than what Addy provided. He was attentive, knowledgeable, and really made me feel like he had my best interests in mind. I always felt comfortable at this dealership and never like they were pushing anything on me. I would 100% go back for my next car and would 100% recommend Erinwood for and Addy to anyone looking for a car. More