Don Wheaton Chevrolet GMC Buick Cadillac Ltd.

My Experience Shawn MacDougall was my sales rep. I told him what vehicle I was interested in, we set up a date for a test drive. The day before my test drive I de Shawn MacDougall was my sales rep. I told him what vehicle I was interested in, we set up a date for a test drive. The day before my test drive I decided I wanted to see another vehicle as well, I told Shawn which vehicle it was (from the website). When I arrived for the test drive, he had both vehicles ready for me to look at. The vehicle I chose was the one that I told him about the day before. That vehicle was not detailed, as I asked to see it just the day before. I was fine taking it that way as it really wasn't that bad. Shawn had it detailed and looking brand new, he also arranged for the financing for the vehicle I chose - completed with in two hours. Pros' Shawn did not try to sell me anything I did not want, he respected my decision. All of the staff that I encountered there were courteous and helpful. I would go back to Shawn again if I needed, however I bought my dream vehicle and I am a very satisfied customer. Con's The dealership is 4 hours away from me. More

Great!! Never pressured me in any of my decisions. Listened to what I was looking for and all so friendly. Would recommend this place to friends and family. Never pressured me in any of my decisions. Listened to what I was looking for and all so friendly. Would recommend this place to friends and family. More

Wonderful Experience! Don Wheaton is a great company to deal with! Shawn, our salesman, was knowledgeable and courteous. He spent extra time on our test drive allowing us Don Wheaton is a great company to deal with! Shawn, our salesman, was knowledgeable and courteous. He spent extra time on our test drive allowing us to take it over to our mechanic to ensure that we were totally happy with the car. He went above and beyond our expecatations of a salesman! Shawn also went out of his way to do research as to whether or not the vehicle could be toad towed behind our motorhome. Thank you for making our car buying experience a positive one. Ray & Shannon Rudanec More

Great experience Wheaton Chevrolet Cadillac advertised a price that was in my opinion fair . Shawn my salesman was excellent replied to all my inquiries in a timely ma Wheaton Chevrolet Cadillac advertised a price that was in my opinion fair . Shawn my salesman was excellent replied to all my inquiries in a timely manner answered all my questions and is someone I would recommend to my friends. I had the kind of car buying experience I love no back and forth from salesperson to sales manager no pressure and no wasted time . I actually flew from Ontario to Edmonton was met at the airport by Shawn driven to the dealership signed my papers paid for my car and was on my way . I could have spent a week driving to different dealers in southern Ontario and wasted a lot of my time doing that salesperson to sales manager game . In closing everyone I interacted with at Wheaton Cadillac was a pleasure to deal with . More

Great atmosphere friendly people I never felt pressured and was always treated with respect. Oleh was knowledgeable and took the time needed to explain the product. No other words to I never felt pressured and was always treated with respect. Oleh was knowledgeable and took the time needed to explain the product. No other words to describe this. More

Amazing and Wonderful Don Wheaton Dealership Experience Ethan Shaw the sales consultant has empathy with us; he is instinctive and knows what vehicle we want and could afford. He even delivered our GMC Terr Ethan Shaw the sales consultant has empathy with us; he is instinctive and knows what vehicle we want and could afford. He even delivered our GMC Terrain right in front of our doorstep so I don’t have to take the bus with the kids in picking up the vehicle! Tim Florek of the Finance department has been very accommodating and precise in dealing with us. He understands our vehicle needs and helpful in giving us options! More

A Team from begining to delivery First of all, we have worked with General Manager Dave Mussell, and truly understand how a team is built; it starts at the top. Thank you Dave so much First of all, we have worked with General Manager Dave Mussell, and truly understand how a team is built; it starts at the top. Thank you Dave so much for introducing us to Brandie! We first spoke to Brandie regarding a used truck or a price range we wanted to stay in and she spent time researching this for us so she had vehicles within our budget. We took one used truck for a test drive; realized that we wanted a new truck. A friend, as did my son, said to me that we needed to look at the Canyon Diesel that it has such great reviews. So, switching plans on a dime we told Brandie this and like a pro she asked her assistant Melissa to call to find the one in stock for us to test drive and Melissa immediately took care of this with such pleasure! We then had the truck delivered by Tia with such a smile and knew that she was so happy to do so (we saw Tia at reception when we went to pick up our truck and again we saw her interacting with others with that same enthusiasm). We are so grateful that Brandie had such patience with us on the delivery of our truck as we have never owned a truck let alone a diesel and Brandie knew this and took the time to ensure before we left that all of our questions were answered and we left with knowledge. Thank you Brandie!!!!! We can not forget the VP of first impressions Melissa the receptionist; she makes all feel so welcome :)! Along with John in service and Jason in finance, the consummate professionals :)! More

Exceĺlent Experience I have to say that this was the best experience I have had with any vehicle dealership. I first emailed Don Wheaton dealership and inquired about a I have to say that this was the best experience I have had with any vehicle dealership. I first emailed Don Wheaton dealership and inquired about a couple of new Chevy trucks that interested me. A very pleasant gentleman by the name of Shawn MacDougall replied to my email (and several follow-up emails as well thereafter). Shawn answered all of my questions in a timely manner - which i appreciated as some of the other dealerships took forever to respond to me (or didnt even respond at all!). I was quite bothered by this so I decided to make an appointment with Shawn and one other dealer (which I ended up cancelling). Upon my arrival Shawn knew that I wanted to test drive one of the vehicles. I was very impressed that he had the truck outside next to the sales office and started ! (It was quite cold out that day). Shawn had a no pressure approach and answered all of my questions about pricing, warranty, options, etc. I liked the fact that Shawn actually sat down with me and took the time to go through everything with me instead of sending me to the finance office and have that person go through everything. Once a deal was reached - I then was introduced to Tim (the finance consultant). Tim was also very thorough with the financial side of things . The overall experience was very positive and will definitely be taking the trip to Edmonton (from Grande Prairie) again if I want to purchase another vehicle - No matter what make). Shawn and Tim can make it happen. I strongly recommend Shawn and Tim at Don Wheaton Chevrolet! More

Awesome customer Service! Super organized and effecient. Shawn did an awesome job getting all my papper work in order and getting the vehicle delivered to me. This was a great Super organized and effecient. Shawn did an awesome job getting all my papper work in order and getting the vehicle delivered to me. This was a great experience dealing with Shawn and I would recommend him to everyone. Great salesman and great dealership! More