Charlesglen Toyota
Calgary, AB
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Purchase of 2013 Lexus From the test drive to delivery it was a seamless transaction. Mitch was very friendly and helpful. Wesley was efficient and friendly. Mark was ver From the test drive to delivery it was a seamless transaction. Mitch was very friendly and helpful. Wesley was efficient and friendly. Mark was very informative with the delivery of the vehicle. More
outstanding service This is our very first time to experienced excellent and friendly service. We will surely recommend this dealership to my friends and relatives. tha This is our very first time to experienced excellent and friendly service. We will surely recommend this dealership to my friends and relatives. thanks for the best service More
Passionate Great team with great heart! Mr Lorne helped us within our budget and right vehicle for our family. Very considerate to the interest of their client . Great team with great heart! Mr Lorne helped us within our budget and right vehicle for our family. Very considerate to the interest of their client . We love to recommend this dealer to our circle of friends . More
Great experience We had an amazing experience at Charlesglen Toyota. All the staff that helped us were very knowledgeable and helpful. They answered all of our questio We had an amazing experience at Charlesglen Toyota. All the staff that helped us were very knowledgeable and helpful. They answered all of our questions very well, and we highly recommend this dealership. More
Fantastic buying experience I had a fantastic experience at Charlesglen Toyota. Well worth the drive to the boonies :) A no pressure approach where they provide you with informat I had a fantastic experience at Charlesglen Toyota. Well worth the drive to the boonies :) A no pressure approach where they provide you with information and give you time to make your own decisions. Knowledgeable staff who actually know of the car you are buying and advise on whether or not it's the right choice given your current needs. They have a very large selection of cars so chances are your car is in stock. Happy driving. More
A Nice Change Charlesglen is an amazing dealership. I started bringing my car to this dealership for service and I inquired with Louise Steinke if I could meet wit Charlesglen is an amazing dealership. I started bringing my car to this dealership for service and I inquired with Louise Steinke if I could meet with someone regarding purchasing a new vehicle. She advised me that someone would be with me in a few minutes. Is so nice that they look out for your interests and don't try to sell you something you can't afford or try to sell you a better model. They actually care about what you are looking for and work with you to figure out the best way to get you what you want. I asked many questions regarding tires, different add ons, colors, extended warranty & the works, and they knew what was best for me. I dealt with Lorne Shire and he was so awesome. I find that any salesmen that I have dealt with in the past have been pushy, try to upsell, etc but not Lorne. He probed and asked questions as well on what I wanted. When I went in a few days later to sign the paperwork, Louise remembered my name, which was amazing. When it was time to sign the paperwork, I met with Alex Keong, who was so positive and very helpful. There was no pressure whatsoever as they inquire as to whether or not you are interested in obtaining extended warranty, insurance, and the other things that you may want to purchase at this point. Very happy with the service I have received with them. Keep up the great work all staff at Charlesglen!! More
Honest and refreshing We had a great experience at Charlesglen Toyota. The salesman, Sean Nixon, was "down to earth" honest and transparent. Phil Dao was great - very rece We had a great experience at Charlesglen Toyota. The salesman, Sean Nixon, was "down to earth" honest and transparent. Phil Dao was great - very receptive to our financial limitations. Neither pushed me to buy something I couldn't afford. Very refreshing experience. More
Courteous and simple purchase We just purchased a used Toyota Rav 4 from Kal. We were pleased with the simple, transparent buying process and excellent customer service. We love ou We just purchased a used Toyota Rav 4 from Kal. We were pleased with the simple, transparent buying process and excellent customer service. We love our new Rav and look forward to dealing with him in the future. More
Service Excellence As usual, the Service team under the direct leadership of Mark provides Excellence in Customer Service. When things beyond their control sppear, for e As usual, the Service team under the direct leadership of Mark provides Excellence in Customer Service. When things beyond their control sppear, for example, parts delivery problems. Not only do they get the repair complete, they ensure the inconvenience to the customer is mitigated. The best customer service in any business in Calgary. More
Great service, great people. I wanted a Scion IQ. I'm a female purchaser. I appreciated Tyler's assistance. He was polite, helpful, and good to deal with. He didn't use "sales I wanted a Scion IQ. I'm a female purchaser. I appreciated Tyler's assistance. He was polite, helpful, and good to deal with. He didn't use "sales bafflegab", or try to upsell me. He was happy to show me the used car I asked about. He talked to me, the buyer, instead of talking over my head to my husband. I really appreciated that! The car was pre-owned by a Charlesglen employee (hi Jim!) who was even kind enough to give me his wheels and tires without any extra charge (Jim had upgraded the tires and wheels on the car; he gave me the original set as well as the upgrades, which saved me a thousand dollars or so). Great assistance from a confirmed for life Toyota owner! More