"Great service. Took time to figure out the client and..."
Great service. Took time to figure out the client and provide solutions and great pricing. Speaks to the professionalism as well as friendliness of the staff
"I never thought I’d be this loyal to a car dealership...."
- Matt Biggar
I never thought I’d be this loyal to a car dealership. The staff here make you feel at ease with your purchase all the way from buying to servicing your vehicle. We are on our fourth lease now and I can’t imagine going anywhere else.
"This is our fourth vehicle with Charlesglen. We always..."
This is our fourth vehicle with Charlesglen. We always get above and beyond amazing service with Paul and the team at Charlesglen. Definitely recommend everyone to come here for their vehicle.
"Very good experience with sales staff: Roxy was a lovely..."
Very good experience with sales staff: Roxy was a lovely person to deal with (she saved my window sticker that I wanted and in fact laminated it for me) as was Garnett Lund in the finance/extended warranty et.al. department he was very informative and I felt no pressure to take any of the extras. Can’t remember his name but the gentleman who went over the car with me was well informed and was able to ask all questions that I had…bought a plug in Prius so lots of new technology to absorb. Oh yea didn’t mention best member of team:Yoda the dealership comfort dog. Loved him soooo much.
"Absolutely flawless experience. From the moment we walked..."
Absolutely flawless experience. From the moment we walked into the dealership until we picked up the new RAV4 it was an exceptional transaction. The people at Charlesglen are top notch, very accommodating and professional. You feel like a part of the family.
"Could not be happier with my experience. Maria is the..."
Could not be happier with my experience. Maria is the best!
"We have rated this 5+/5 because we have been MORE than..."
We have rated this 5+/5 because we have been MORE than satisfied with the customer service here. The CH-R is our third new vehicle that we have purchased over the years.... and we will be back. I have recommended this dealership to many of our friends and family. Val Parsons was very professional and made us both feel at ease with our purchase. Not only that, she baked cookies for us too!
"Val ,Kim Jim and Khal were Consultative , Engaging and..."
- Danny Castelino
Val ,Kim Jim and Khal were Consultative , Engaging and Service driven . As a team they did excellent . Would definently recommend Charlesglen Toyota for your future car .
"Everything moved very efficiently, and the staff were..."
Everything moved very efficiently, and the staff were friendly and answered all our questions. Between my husband and I, we have bought 4 new Toyotas at this dealership, 2 Highlanders, a Matrix and now a C-HR within the span of 20 years. That about says it all, we would not go anywhere else. Thank you Valarie Parsons, you are so kind and knowledgeable. Loved the cookies... and keep the sirens going. Thank you Rick Delong (finance), and Jim McAlorum (delivery) who has a great positive energy, he introduced us to the awesome singer Molly Johnson. Alex Keong, you have an excellent team and we would totally recommend this dealership.
"I would deal with Charlesglen Toyota again! They really..."
I would deal with Charlesglen Toyota again! They really know how to treat people right and are willing to work with you! I will be back!