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Charlesglen Toyota
Calgary, AB
1,545 Reviews
A new car is only the start of the celebration at Charlesglen Toyota.
Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time.
We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day.
In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com
At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,545 reviews
December 04, 2020
Phoebe and the dealer's staffs is friendly and giving Great Service, they provide all the needed answers on questions and request. 100% recommended. Cheers! Great Service, they provide all the needed answers on questions and request. 100% recommended. Cheers! More
by Andrew
December 03, 2020
Phoebe was a tremendous help picking out my new truck. Along with her associates, I would highly recommend Charlesglen Toyota for your next purchase. Especially if you are looking for a place that will be Along with her associates, I would highly recommend Charlesglen Toyota for your next purchase. Especially if you are looking for a place that will be able to take care of your vehicle needs for the rest of your lifetime. More
by Chris Smith
Employees Worked With
Other Employees :
Jim in delivery, Phoebe Ku, Phoebe Ku
December 03, 2020
The whole process went very smoothly, and I got what I wanted. Stephen Duke was a very capable advisor. I have no complaints about anything. wanted. Stephen Duke was a very capable advisor. I have no complaints about anything. More
by annoyed
December 02, 2020
Mitch is always fabulous product advisor!! This is my 3rd Toyota , and 2nd Rav! I’d recommend Mitch to anyone in need of a positive experience at charlesglen Toyota!! Thanks Mitch!☺️ Toyota , and 2nd Rav! I’d recommend Mitch to anyone in need of a positive experience at charlesglen Toyota!! Thanks Mitch!☺️ More
by Judy
Employees Worked With
Mark McQueen, Mitch Henry
December 02, 2020
My purchasing experience was great. I received a highest appraisal value here because they offered more for my vehicle. Another toyota dealer by deep SE didnt even opened up a hood and lowballed so I walked appraisal value here because they offered more for my vehicle. Another toyota dealer by deep SE didnt even opened up a hood and lowballed so I walked away from them. I find Charles Glen staffs are very professional, sales advisor Stephen did a great job. Thanks More
by Toyotaowner
November 30, 2020
Excellent experience starting from the first email received from Krystel. Justin was knowledgeable and respectful - I felt I was in control of the process and was being heard. I would recommend this received from Krystel. Justin was knowledgeable and respectful - I felt I was in control of the process and was being heard. I would recommend this dealership as their whole approach was a refreshing change from other dealerships. More
by imonner
November 30, 2020
Mitch was awesome. Made us feel super comfortable from the time we walked in until the time we drove away. He’s knowledgeable and gives you information you need and doesn’t ever push anything on you in an the time we walked in until the time we drove away. He’s knowledgeable and gives you information you need and doesn’t ever push anything on you in an uncomfortable way. If you’re the type of person that kind of dreads the traditional salesperson, go see Mitch. I couldn’t recommend him enough. More
by Barry MacIsaac
Employees Worked With
Mitch Henry
November 25, 2020
Excellent experience. Outstanding service, superb treatment for a new customer exhibited by my product advisor, Ms. Anne Reyes, and the finance manager Mr. Phil Dao. Ms. Anne really takes good care o treatment for a new customer exhibited by my product advisor, Ms. Anne Reyes, and the finance manager Mr. Phil Dao. Ms. Anne really takes good care of my needs (new cars) according to my finances (budget). Ending up getting a new Rav 4 xle 2021, and I love it. Thank you very much and more power. More
by JC
November 24, 2020
It was a great experience dealing with Stephen Duke and Phil Dao. Stephen was so helpful with all our questions about the car we purchase. Phil Dao. Stephen was so helpful with all our questions about the car we purchase. More
by Lexie
