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Charlesglen Toyota
Calgary, AB
1,506 Reviews
A new car is only the start of the celebration at Charlesglen Toyota.
Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time.
We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day.
In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com
At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,506 reviews
October 19, 2023
I have bought several vehicles from charlesglen. It is the best dealership. The staff is helpful and very informative. Would recommend you to anyone It is the best dealership. The staff is helpful and very informative. Would recommend you to anyone More
by Quilter
October 18, 2023
Very good service from all team members ( sales, finance and delivery ) . I was getting timely updates from the sales, got quick service from finance and delivery department. I highly recommend to anyone w and delivery ) . I was getting timely updates from the sales, got quick service from finance and delivery department. I highly recommend to anyone who is interested to buy a car, go to this location. More
by SheelaA
Employees Worked With
Vivek
October 14, 2023
I highly recommend miss ann reyes (product advisor) and her team for the great job kudos .. her team for the great job kudos .. More
by Sakura
Employees Worked With
October 12, 2023
Anne, Nomer and Mark thank you for all the support and information that you provided. Great customer service! information that you provided. Great customer service! More
by Joel
October 05, 2023
Miss Anne was very patient and kind in answering all our queries. We experienced first hand what excellent customer service from a Toyota agent is all about. No wonder she is very popular. Kudos Ms. Anne! Y queries. We experienced first hand what excellent customer service from a Toyota agent is all about. No wonder she is very popular. Kudos Ms. Anne! You deserve an award for all you do! Sir Nomer was also approachable and accommodating. The power team of Charlesglen! They both gave us the best deal! Thank you both for your help and making our dream to have a brand new car came true! God bless you both and wishing you more sales to come! More
by junperez
October 04, 2023
Great experience. Val is professional, knowledgeable and cares for the customer. Helped to make a right decision at right time. Val is professional, knowledgeable and cares for the customer. Helped to make a right decision at right time. More
by Vvlakshman
September 30, 2023
My experience was great! I got my car way earlier than expected and maria was very helpful and friendly I got my car way earlier than expected and maria was very helpful and friendly More
by Brandon
Employees Worked With
September 23, 2023
Very helpful, straightforward and knowledgeable about their inventory. They made the car buying experience a pleasurable one their inventory. They made the car buying experience a pleasurable one More
by Trinishaq
September 19, 2023
Rear Coil Spring Replacement Safety and Quality Issue My Sienna van was in the Charlesglen Toyota Shop for maintenance on Aug 11, 2023; and the right rear spring was found broken. Both rear springs were rep Sienna van was in the Charlesglen Toyota Shop for maintenance on Aug 11, 2023; and the right rear spring was found broken. Both rear springs were replaced back in 2019 Apr 05 in the Charlesglen Toyota Shop. The broken spring only had 22,282 km in the 4-year period; through my inquiry with my service adviser the replacement springs done in 2019 is aftermarket product with guaranty of 20,000km only (which cost $399.95 a pair for parts & $406.00 for labor, and I did not ask for aftermarket product). I find this is very disappointing. This troublesome issue was submitted to Mark McQueen, Assistant Service Manager for resolution. After a week I received subsequent Book An Appointment reminders to pay $920.40 for the rear springs replacement. More
by ttam
Employees Worked With
Leonardo Serrano
