Capital GMC Buick

I could not in good faith recommend this dealership. I will start by saying I was super excited to buy a new vehicle. Upon initial contact, things were good. It was when the deal was made that it start I will start by saying I was super excited to buy a new vehicle. Upon initial contact, things were good. It was when the deal was made that it started going downhill. From that moment on, I felt that I was of very little importance. The amount of time spent waiting was more than I would ever expect, and it was very hard to reach my salesman. There were a few great people to deal with, Ebin being one of them (he was super to talk to and very helpful). One of the managers did step in to help when there was an issue in the service area, and that was appreciated, but as a whole experience, it was not what I had hoped for. I just bought the vehicle in June of 2018, and today traded it in at another dealership. I will not get into the specific details, but where Capital did not meet my expectations, a different company did... and they will receive a 5 star rating. More

Great experience I had a great experience from the beginning and instrad of buying a used vehicle, i was shown new vehicles that werent much more. I had a good sales t I had a great experience from the beginning and instrad of buying a used vehicle, i was shown new vehicles that werent much more. I had a good sales team and opted for the new vehicle. The trade in was what i was hoping for. Very wasy buying experience and would reccomend them to others. More

Good service all the employees that i met were really friendly and welcoming. Goldie was really helpful and understanding. He know what he is doing, would really r all the employees that i met were really friendly and welcoming. Goldie was really helpful and understanding. He know what he is doing, would really recommend him. More

Excellent customer service Great service and support fantastic people skills that make the experience worth while. Approach was informative and not pushy and necessary infor Great service and support fantastic people skills that make the experience worth while. Approach was informative and not pushy and necessary information was available or found as needed. More

Buying experience of my 2018 GMC Sierra Denali I was looking for a truck Dodge Ram was on top of my list I visited few dealerships they were all ok I thought ok lets try GMC too so I call capital I was looking for a truck Dodge Ram was on top of my list I visited few dealerships they were all ok I thought ok lets try GMC too so I call capital GMC and talk to Goldie ask few questions and got answers what I was expecting so I decided to meet take test drive of Sierra Denali ride was smooth but options were limited like no moonroof no push button start no keyless entry no heated backseats no vents at the back no emergency breaks no adaptive cruise control a seventy + thousand vehicle and no common Luxary features it was too hard for me buy that truck but only 2 positive things were there a smooth ride and a great and honest salesman then another problem comes I like Frost white colour and it comes with a top of the line truck which was little over budget and he solved that problem too he found a great Demo for me the point is that if I bought a GMC truck that day with lack of features I was looking for that’s all because of This Great man Goldie. He is very trustworthy person. If you really like to make your vehicle buying experience memorable then ask for Goldie whenever you visit Capital GMC because it’s not just before sale he also help me a lot after sale whenever I call him he is always there for me. I never write a review in my life this is first time I’m doing this so it means something is there which is worth mentioning. More

Best sales person He is the best sales person I met at the time of car shopping for myself. I got my first car Chevy Cruze 2017 from him and I can say it was a really g He is the best sales person I met at the time of car shopping for myself. I got my first car Chevy Cruze 2017 from him and I can say it was a really good decision. Thanks Goldie More

Awesome and very easy experience Everyone was so amazing and understanding of our needs and wants when it came to buying a vehicle! No pushy sales pitches or pushing us into a vehicle Everyone was so amazing and understanding of our needs and wants when it came to buying a vehicle! No pushy sales pitches or pushing us into a vehicle we didn’t want. They really took into account our financial situation. The financial department was an ok experience, didn’t find the financial advisor that friendly as opposed to salespeople. They made a mistake on the papers we signed and even after we signed new ones it affected the payment amount which I feel wasn’t right. But other then that it was awesome! Thanks Capital Buick GMC More

Excellent customer service’ I was very pleased with the customer service. Karen, Baljit and Josh went above and beyond to not only get me the vehicle I was looking for but also t I was very pleased with the customer service. Karen, Baljit and Josh went above and beyond to not only get me the vehicle I was looking for but also to make sure it happened to fit my schedule! More

Amazing experience They answer all my questions , they were very patient with me showed me the trucks I wanted to see. They worked with me to get my the right monthly pa They answer all my questions , they were very patient with me showed me the trucks I wanted to see. They worked with me to get my the right monthly payments. More

Good Experience Renato and Brett provided excellent customer service in buying my new vehicle and dealing with Samantha was easy. It was the best car buying experienc Renato and Brett provided excellent customer service in buying my new vehicle and dealing with Samantha was easy. It was the best car buying experience I have ever had!! More