Capital Ford Lincoln Inc.

My wife and I were in need of a second vehicle. After mulling it over for a few months, I had created a short list of cars I thought would be suitable which included a Ford Fiesta. I had spotted in one o mulling it over for a few months, I had created a short list of cars I thought would be suitable which included a Ford Fiesta. I had spotted in one on Capital's website and we went to look at it. We arrived at the dealership and were promptly introduced to Philip. Even though we knew what we wanted we basically told him what we were looking for and what we wanted to pay. He started pulling up cars that fit the bill, and ended recommending the 2013 Ford Focus as the Fiesta may have been what we wanted but it was not what we needed. It is worth noting I do not feel the Focus was recommended only in order to up-sell a bigger sale, the fact is the Fiesta we had came to look at would not fulfill our needs and Philip Identified that. We test drove a similar model Focus to the one we would be purchasing and decided this was the car for us. The one we wanted needed to be shipped in, and there was no pressure for us to drive off the lot in a car that evening. We were then introduced to Darren Hollinger to help us out with financing. We had an interest rate which he needed to beat in order for us to merit financing the vehicle and he was able to do just that. The car was still in the process of being shipped from out of Province. Philip provided us with weekly updates until the car arrived. We now have had the car for a few days and have been impressed by it so far. I am not a Ford guy, I have never been a Ford guy and never thought I would be a Ford guy. Time will tell if my 2013 Focus makes me a Ford guy, but the experience I have had with Capital Ford Lincoln thus far has been nothing short of excellent, as their other reviews will tell you. Everyone we have dealt with has been friendly and accommodating, and I hope over time that I like my Ford enough to merit purchasing another vehicle from Capital Ford Lincoln because I have had nothing short of a stellar experience dealing with them. Other dealerships should take note of what Capital Ford Lincoln is doing for their customers. You should never have to dread interacting with a car dealership and at Capital Ford I do not think you ever will. More

I was treated very well by Les Ring and the whole team at Capital Ford. They got me into the car i wanted at a very good interest rate. Their quality service has me so impressed that i will continue to deal Capital Ford. They got me into the car i wanted at a very good interest rate. Their quality service has me so impressed that i will continue to deal with them in the future, despite living in a different city. The Drive is worth it. Thank you for your impressive service. More

I had a great experience. We could not have had a better sales person. Our experience at two other dealers was not a happy one. I was ready to give up but my husband said, "Lets try one more place, where sales person. Our experience at two other dealers was not a happy one. I was ready to give up but my husband said, "Lets try one more place, where do you want to go?" So I said, "Okay lets try Capitol out by Walmart." Thank you so much to Cam Beaton, very much enjoyed the vehicle shopping with him. I hope that if we ever need another vehicle he is still working at Capitol Ford. More

Everyone was extremely helpful. And made sure i was completely satisfied. Jason Worked hard on getting the financing in place and john made sure I new everything to do with the truck and how it all wor completely satisfied. Jason Worked hard on getting the financing in place and john made sure I new everything to do with the truck and how it all worked. More

Very friendly staff which this the easiest purchase of a new vehicle that I have experienced! Found the vehicle I wanted with specific options and color as well. I would highly recommend this dealership to new vehicle that I have experienced! Found the vehicle I wanted with specific options and color as well. I would highly recommend this dealership to others. More

Customer Service was excellent. Cam Beaton is an excellent ambassador to your business. Very energetic and looks like he enjoys his work. We are enjoying the new EDGE. Thanks Capital excellent ambassador to your business. Very energetic and looks like he enjoys his work. We are enjoying the new EDGE. Thanks Capital More

Dave was ver friendly and knowledgable about the car we purchased from Capital. He kept us well informed on different potential vehicles we might be interested in. He took time going over the different tec purchased from Capital. He kept us well informed on different potential vehicles we might be interested in. He took time going over the different technology offered in the car. More

Very friendly, and everything went very well, the employee that helped me found the exact vehicle I was looking for, and at a reasonable price, would recommend to everyone I know employee that helped me found the exact vehicle I was looking for, and at a reasonable price, would recommend to everyone I know More

Excellent service! Were very helpful and supportive through the process of factory ordering vehicle. They made every effort to make our experience a real pleasure! through the process of factory ordering vehicle. They made every effort to make our experience a real pleasure! More

Spent an awesdome afternoon with John Barabash and Cam Bottrel working through buying a 2014 Escape. Looked at multiple options (Edge, Escape, New, 1 Yeal Old, 2 Years Old) and was treated with the upmost Bottrel working through buying a 2014 Escape. Looked at multiple options (Edge, Escape, New, 1 Yeal Old, 2 Years Old) and was treated with the upmost respect. The product knowledge and explanation of the multiple financing options made my decision easy in the end and I know I ended up with the right vehicle for me and my family. Everything was put together in obnly 4 hours including the purchase, a trade and all insurance requirements (John drove me to Knight Archer who was also excellent to deal with) and I drove away without my old clunker and with a beautiful new vehicle. Thanks John, Cam and Capital Ford. Peter Nokonechny More