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Capital Chrysler Jeep Dodge - Service Centre
Ottawa, ON
384 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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384 Reviews of Capital Chrysler Jeep Dodge - Service Centre
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July 15, 2022
Very friendly! I was asked by every employee that walked by if I needed assistance! The job was done perfectly, and they gave me a bit of a discount on parts! It' I was asked by every employee that walked by if I needed assistance! The job was done perfectly, and they gave me a bit of a discount on parts! It's a bit of a drive for me to get the the dealership, but we'll worth it! I will always come back! Highly recommended! More
by Ken B
Helpful July 12, 2022
The dealership services both my vehicles and they Always prompt and excellent service. Thanks much! prompt and excellent service. Thanks much! More
by keebler05
July 06, 2022
Good friendly service. Listen to your needs and offer advice. Willing to accommodate and the remember their costumer’s. Listen to your needs and offer advice. Willing to accommodate and the remember their costumer’s. More
by Jim
June 15, 2022
Unbelievable service always…. .the best I have ever had as a 40 year car owner .the best I have ever had as a 40 year car owner More
by ehealy
May 22, 2022
Always great with our needs. Ryan is helpful and honest about what needs doing for your car. Ryan is helpful and honest about what needs doing for your car. More
by siherb2
May 12, 2022
Expensive service compared to hunt club dealership. I used to pay 95 but today Even the oil price is more expensive I used to pay 95 but today Even the oil price is more expensive More
by Samir
Employees Worked With
May 05, 2022
Pleased to receive rapid, excellent service for the vehicle and to have had a cordial interaction with staff. vehicle and to have had a cordial interaction with staff. More
by Kathy
Employees Worked With
April 27, 2022
Friendly and informative on service requests - this 15 word minimum on this survey though is unnecessary and annoying - if you wish me to complete in future, please revise or I will not complete - thx word minimum on this survey though is unnecessary and annoying - if you wish me to complete in future, please revise or I will not complete - thx More
by klaush
Employees Worked With
April 08, 2022
I made three attempts since last week to get an oil change in the “fast service lane”. I would call ahead to see how busy they were and I even stopped on the off chance I could get one. Finally April 7 change in the “fast service lane”. I would call ahead to see how busy they were and I even stopped on the off chance I could get one. Finally April 7, I called to see if they were backed up and if I could get one on my fourth attempt. The service representative put me on hold to check, then advised me to come ahead in they were not backed up. I arrived 11:15 AM, when they finally processes the paper work it says 11:24 AM, I was up sold to the all check maintenance package. I did not get out of dealership until 1:20 PM. When I was sold my vehicle and the lifetime oil change package I was sold on it because of the quick oil change lane, that it would be like going to jiffy lube, no waiting!! Now I know it is tire season and you are busy. I was told this was a designated lane for oil change and other small services. Even the sticker they put on my car advising of the mileage for the next oil change says it the quick service. I DO NOT THINK 2 HOURS IS QUICK SERVICE. When I specifically called ahead to see if you were backed up! I expected it to be quick. I did not have 2 hours to waste yesterday, but once it is in there is nothing the customer can do. You also have me over a barrel since I paid good money for lifetime oil changes, I am not about to go elsewhere to get them, especially when I was advised it would be quick service. After I waited my two hours I was advised you offered a shuttle service, which I was not told about when I arrived, if the proper expectation had not been set that I would have to wait 2 hours, I could have taken advantage of this service and not wasted my valuable time. Why do you sell people on a service you have no intention to honouring? OH too bad its tire season, and you need an oil change TOO BAD FOR YOU!!!! More
by Wynner
