Capital Chrysler Jeep Dodge

Brent was good to work with, and other folks working here were all kind and friendly. There were good measures in place and everyone was wearing a mask. I'm going to keep coing here for help with my car. were all kind and friendly. There were good measures in place and everyone was wearing a mask. I'm going to keep coing here for help with my car. More

It was minus 23 today Feb 8-2021 and I kinda knew in my head my Trail Hawk would have trouble starting...The battery needed to be replaced soon and I knew this cold spell was it...I called Capital Dodge ar head my Trail Hawk would have trouble starting...The battery needed to be replaced soon and I knew this cold spell was it...I called Capital Dodge around 8am spoke with a man at the parts department to make sure they had a battery for the Trail Hawk' sure enough he did...Then he passed me over to Service Desk and I made an appointment to come in, but that also included calling a towing company...The gentlemen I was speaking with at the service desk gave me the number for road side assistance...I called and Kim who answered all my question said the towing truck will be there within an hour...But before all of this she even ask if I was ok and somewhere safe because of the cold morning...How nice was she to ask that...Excellent service all around..-Thank you all for helping me today. More

Everyone was very professional and Ryan was great at explaining everything to me and keeping me updated over the phone. Awesome service all around. Im Bringing another vehicle next week for servicing. explaining everything to me and keeping me updated over the phone. Awesome service all around. Im Bringing another vehicle next week for servicing. More

Very courteous, friendly and explained very well what was needed to be done. The work was done in the time that was estimated. Excellent service. needed to be done. The work was done in the time that was estimated. Excellent service. More

Was a good experience went very well only reason for my 4 star rating is the fact that a used mask was left on my passenger seat Oversight on the tech who cleaned my vehicle after completion Due to the situa star rating is the fact that a used mask was left on my passenger seat Oversight on the tech who cleaned my vehicle after completion Due to the situation with Covid it’s should have been removed if the vehicle had been “ sanitized “ after being in the shop More

As always they do amazing work and inform you of extra work that is required when not known at the time. Excellent service during the COVID lockdown picked up our vehicle at and brought back when service work that is required when not known at the time. Excellent service during the COVID lockdown picked up our vehicle at and brought back when service completed. Thank you Capital Dodge More

First time using this dealership great experience, highly recommend to anybody else. Mark in the service department was great Will not hesitate to use Capitol Dodge again recommend to anybody else. Mark in the service department was great Will not hesitate to use Capitol Dodge again More

Special thanks to Ryan for his great customer service. Despite I had to go back for a second review of the service, the car got what was needed. Despite I had to go back for a second review of the service, the car got what was needed. More

If i could leave ten i would. Old school here, back when there was customer service. I have not encountered a business that offers this level of service in years!!!! Dealt with a service advisor by the there was customer service. I have not encountered a business that offers this level of service in years!!!! Dealt with a service advisor by the name of Brent Smith with what should be a recall but isnt and required just under 3000 to repair. My truck only had 30k on it so the frustration level just went past ten. I decided to do a half assed fix for 500 and left very unhappy. Brent called the next day and said he contacted Dodge on my behalf and explained the situation and they agreed to supply the part FREE and Capital Dodge would adjust the labour bill due to my previous payment of 500. Final cost, just over 200.00. Where do you get treated like this today??? Im completely flabergasted and appreciative. The initiative and caring exhibited by this employee is unmatched in todays retail community. Cant say enough about him or Capital Dodge. Thanks for giving a xxxx. Robert Kelly More

I very happy with Capitol dodge they always make me feel at home and do a great job on all their work. Thank you to all the staff at Capitol Dodge Chrysler and Merry Christmas. at home and do a great job on all their work. Thank you to all the staff at Capitol Dodge Chrysler and Merry Christmas. More