Budds' Chevrolet Cadillac Buick GMC

Fantastic Service! Very professional service, was quick to get everything underway and very happy with the process involved. Definitely recommend Going to be enjoying Very professional service, was quick to get everything underway and very happy with the process involved. Definitely recommend Going to be enjoying my truck very soon More

The definition of customer satisfaction I've already said it on google reviews but I'll say this here too. This is the go to dealership of you have a GM car. Everyone will treat you right an I've already said it on google reviews but I'll say this here too. This is the go to dealership of you have a GM car. Everyone will treat you right and you will be taken care off. No one ever tries to upsell you anything in fact evwrutime I've been here I've been greeted with very nice surprises. For example, my Cadillac infotainment screen stopped responding to touch so I asked how much the repair would be. At first I was told it will about $1400, thats a steep price I think but the next time I'm there for an oil change I'm told as a goodwill gesture the dealership will repair the screen and I will have to pay $300 and if I agree they can order the part, well that's awesome and I agree right there to pay the $300 for a new screen. Fast forward to the day of repair (which is today), after the repair is done Juan (that's the guy you want to talk to btw) tells me the screen is free and I only have to pay for labor. I've read some insanely bad experiences of people being ripped off by dealerships but I'm glad I found one that does the complete opposite and doesn't overcharge customers for anything. This is the one place I am more than happy to drive an extra 20mins and through the traffic because I absolutely love the the work ethic at Budds Oakville. I recommend this dealership to anyone and everyone who has a car made by GM. More

Enjoyed talking and getting details oN the XTS with Basil. Basil was knowledgeable on the vehicle and was easy to negotiate a deal that suited us both and took my trade in at a good price. Didn’t find the warr Basil was knowledgeable on the vehicle and was easy to negotiate a deal that suited us both and took my trade in at a good price. Didn’t find the warranty discussions as easy, found them to be rushed and going through the many options ended up with a more expensive one than I thought we’d gone over the previous day with Rob Powel. There was a couple of things that the shop missed when we came to pick up the car and Basil is trying to get them resolved sometime this next week, a paint chip and scratch on the rear bumper. The OnStar review stated that the oil had only 20% left before a change was needed. (it dose look like the oil is fairly new so may have been that the mechanic had just not reset the computer). Also looked like the detailing hadn’t been completely done, so over all not a bad experience. More

Budds Great Experience from Charlotte Segouin Chris and Bounsay made my experience of buying my new car one of ease. They took the time to ensure that I was comfortable and well informed before an Chris and Bounsay made my experience of buying my new car one of ease. They took the time to ensure that I was comfortable and well informed before and after my purchase. I would highly recommend them to anyone who is interested in purchasing. More

Treats all customers like they are important I have been to many car dealerships in my day and sometimes you get the feeling the salespeople are weighing whether or not you are worth their time. I have been to many car dealerships in my day and sometimes you get the feeling the salespeople are weighing whether or not you are worth their time. This is understandable...car sales is a tough business. However, at Budds' Chris spent an entire Saturday afternoon with us test driving cars, and providing detailed information about the vehicles. We never felt rushed or pressured. The process of purchasing and picking up the car was seamless. I would highly recommend them to anyone. More

Farid is simply the best ! Farid was ,again , the main reason why i came back to the same dealership! He is very professional and gives enough time to explain all the details i Farid was ,again , the main reason why i came back to the same dealership! He is very professional and gives enough time to explain all the details i need to know.He is honest and very friendly. More

Great Experience at Budds from Cameron Ernst My kind of service expectation, professional, informative, great discussion of options, test drives making my final decision easy, a great 2019 SUV Ca My kind of service expectation, professional, informative, great discussion of options, test drives making my final decision easy, a great 2019 SUV Cadillac XT5. Cameron is a great representative of Budds Team and he made my final decision easy. More

2019 High Country Well..I'll try to make it short and to the point...early in 2018 I was looking for a truck..I met Chris..told him what I was looking for and he simply Well..I'll try to make it short and to the point...early in 2018 I was looking for a truck..I met Chris..told him what I was looking for and he simply pointed out to me what he had in the lot. We talked and he turned my attention to the new 2019's that were coming out. Together after some research, I was convinced this is what I wanted. Chris followed up with me all the while it was ordered and kept me up to date, thank you for that Chris..When your spending this kind of money..it was nice to have eyes on the inside looking out for you. Bounsay...your a character...thank you for making my wife and I feel like you knew us forever..more like part of your friend and family list. It was a pleasure to have you as our finance manager. More

Great service from Beverly Watt and Bounsay I found my experience to be very good in all areas I was not pressured at all Beverly was very patient while I made my decision and Bounsay explaine I found my experience to be very good in all areas I was not pressured at all Beverly was very patient while I made my decision and Bounsay explained all the options available with no pressure I was interested in staying with Budds because of the service manager Jim Treen who I have dealt with for many years. I have found his advice to be above average on all visits was definitely a deciding factor in my decision to stay with Budds As a female dealing on my own I was treated with respect in a professional manner Thank you for the good experience More

New car purchase Too much attempt at upselling add ons for insurance and protection plans. Scare tactics used to encourage buyers to add these on . Saying no once shou Too much attempt at upselling add ons for insurance and protection plans. Scare tactics used to encourage buyers to add these on . Saying no once should be enough. More