Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Budds' Chevrolet Cadillac Buick GMC
Oakville, ON
2,458 Reviews
Budds’ – a name that is synonymous with quality service in Southern Ontario. In fact our motto “the family business that service built” is a testament to the commitment that our family-owned shops have been providing to each and every customer since we opened in 1973. There are two parts to the car business: cars and business. From the Budds’ perspective, the business is enjoyable but it’s the cars that are the stars.
Our sales consultants are professional, honest and dedicated to servicing you throughout the life of your vehicle. With literally no staff turnover, our sales team has a deep rooted knowledge of our products, customer expectations and the ability to handle all of your automotive needs.
Our brand new, state of the art 50,000 square foot facility is designed with you in mind. 24 service bays and a quick lube lane makes your visit here quick and efficient. For car shoppers, up to 19 cars and trucks, new and used, are in our showroom, and when you buy one, you will pick it up in our climate controlled, private delivery area, known as the Launch Pad. We welcome feedback, so if you ever have any comments, send an email to info@buddschev.com
We look forward to serving you!
Wayne Carter
General Manager
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,458 reviews
September 19, 2022
Very friendly and prompt service. Basil and Bounsay were very helpful and informative. We love our new Spark! Thank you for the great service! Basil and Bounsay were very helpful and informative. We love our new Spark! Thank you for the great service! More
by yvonneb
Helpful September 15, 2022
Jennifer is very professional and a great advisor Very thorough and very friendly Always follows up thorough and very friendly Always follows up More
by Glenn Ritchie
Employees Worked With
Other Employees :
Bill. Shuttle driver
September 12, 2022
I purchased my first Chevrolet Malibu from Budd's in 2005 and my second in 2013 and I have been going to Budd's Chevrolet for service since 2005. Shane is always an example of excellent customer service. As and my second in 2013 and I have been going to Budd's Chevrolet for service since 2005. Shane is always an example of excellent customer service. As a female who doesn't know much about cars I am always intimidated bringing my car in for service. Shane always greets me with a smile and ensures that I understand what needs to be done for the service. I brought my car in this past Sat morning since an overheating message had come on but unfortunately they didn't have any appointments available. I was stressed since I needed to get groceries for my parents and visit my daughter on the weekend and they didn't think any car rentals would be available. Shane came out and looked at the car and tested it and assured me that my car was not overheating and there was just an issue with the message coming on. He told me that I could drive the car and then bring it back on Monday and they would figure out the issue. The car was fine on the weekend and then on Monday they took the time to resolve the issue (even calling GM to confirm). I am so impressed with the amazing customer service. Thank you Shane! More
by donnav44
Employees Worked With
September 01, 2022
I was overcharge $50 and was assured they would send a cheque. Three months later and several emails, nothing cheque. Three months later and several emails, nothing More
by Km.scobie
September 01, 2022
My salesman is the best. I’m now enjoying my 2022 GMC Sierra Danali 2500. Many thanks to you Basil. The magic that Bounsay was able to do with my financing was fantastic. A g I’m now enjoying my 2022 GMC Sierra Danali 2500. Many thanks to you Basil. The magic that Bounsay was able to do with my financing was fantastic. A great team to work with. More
by jbkemp
August 24, 2022
We had an excellent experience with Budd's Chevrolet. Bill Coombe and Bounsay Osylaphet were wonderful to deal with and we can honestly say that this has been our best experience with a car dealership to Bill Coombe and Bounsay Osylaphet were wonderful to deal with and we can honestly say that this has been our best experience with a car dealership to date. Bill and Bounsay worked hard to get our vehicle to us at the date we needed it by and they made it happen! Thank you for the excellent customer service experience. Amy and Brennan More
by Amy Holder
August 23, 2022
I was very happy with Farid. I was in early summer looking at vehicles, and there wasn't anything available. However, he kept me on his watch list, and when a Trailblazer came in I was in early summer looking at vehicles, and there wasn't anything available. However, he kept me on his watch list, and when a Trailblazer came in, he remembered that I was looking. He contacte me, I can in and signed up! VERY happy with the service. More
by shewis
August 20, 2022
Simply put-phenomenal! All aspects of customer service covered and then some. From Bounsay in finance to Bill in sales-all top notch. Further Juan in service-fantastic All aspects of customer service covered and then some. From Bounsay in finance to Bill in sales-all top notch. Further Juan in service-fantastic Will recommend More
by Frank V
August 18, 2022
My salesman was the best -Basil-knows incredible knowledge on Cadillacs! Highly recommend him and Budds Cadillac dealership! Awesome people and great vehicles whether new or used!! knowledge on Cadillacs! Highly recommend him and Budds Cadillac dealership! Awesome people and great vehicles whether new or used!! More
by NewCaddieGirl
August 18, 2022
Service was fast, accurate, caring and they delivered as promised. Very professional and courteous. You can tell they love what they do. promised. Very professional and courteous. You can tell they love what they do. More
by amartin
