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Budds' Chevrolet Cadillac Buick GMC

Oakville, ON

4.9
2,463 Reviews
Budds’ – a name that is synonymous with quality service in Southern Ontario. In fact our motto “the family business that service built” is a testament to the commitment that our family-owned shops have been providing to each and every customer since we opened in 1973. There are two parts to the car business: cars and business. From the Budds’ perspective, the business is enjoyable but it’s the cars that are the stars. Our sales consultants are professional, honest and dedicated to servicing you throughout the life of your vehicle. With literally no staff turnover, our sales team has a deep rooted knowledge of our products, customer expectations and the ability to handle all of your automotive needs. Our brand new, state of the art 50,000 square foot facility is designed with you in mind. 24 service bays and a quick lube lane makes your visit here quick and efficient. For car shoppers, up to 19 cars and trucks, new and used, are in our showroom, and when you buy one, you will pick it up in our climate controlled, private delivery area, known as the Launch Pad. We welcome feedback, so if you ever have any comments, send an email to info@buddschev.com We look forward to serving you! Wayne Carter General Manager
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410 South Service Road West

Oakville, ON

L6K 2H4

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Showing 2,463 reviews

June 15, 2016

Excellent Long Term Customer Valued Service Bill and Budds Cadillac gave me a phone offer that beat every price on the market by far, two other dealerships near my house could not match the deal More

by SF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bounsay Osylaphet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Coombe
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2016

06.10.2016 Kudos to Budd's service Dept. My 1st visit there was quite pleasant due to the excellent service provided by Brenda Driscoll. As well as being courteo More

by GORDO 66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug, shuttle driver, Brenda Driscoll
June 12, 2016

PURCHASE OF A 2016 BUICK LACROSS I purchased a 2012 Buick Enclave last year and while I was happy with the vehicle, I found it was too big for me i.e. developed hip bursitis getting i More

by Hope Buick Lacrosse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Farid Bunni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Treen
June 11, 2016

Purchase of a new vehicle We always,s get great service with their friendly, helpful and courteous staff.The show room and all other aspects of the dealership are spacious and More

by wannamaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Basil Silas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2016

Experience and courteous staff . Basil waited 2 years to sell me a car and was always friendly and took time to talk to me. When I finely decided to buy both Basil and Rob made it ea More

by albert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Basil Silas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2016

These people understand what service is. The Budds Service department listens and acts. They in a friendly and professional manner make sure any "service and maintenance ' issues are dealt More

by Don McAlister
Recommend Dealer
Yes
Employees Worked With
Shane Maginnis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2016

1st time customer and to a lifetime customer The staff listened to my concerns and my needs. They gave me many options that would best fit me & my family with no pressure to buy. The staff is f More

by Lauren05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bounsay Osylaphet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Blain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Raike
June 09, 2016

Knowledgeable & Fun Experience I couldn't be happier with my new car!! Jason made the whole thing quick and efficient. I had a good idea what I wanted before I came in and he was ab More

by marrstarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bounsay Osylaphet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Blain
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2016

SERVICE REVIEW FROM THE RECEPTIONIST THROUGH TO THE SERVICE STAFF I HAVE BEEN COMPLETELY PLEASED WITH THEIR CURTIOUS AND PROMPT ATTENTION TO MY NEEDS, THEY ARE GREAT More

by george ross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Corrigan, Jim Treen
June 08, 2016

Good experience this time Very good experience with Cameron, professional and fast responses, everything on time . Despite the "detailing" truck was a bit dirty (windows, dash More

by Yoyo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Ernst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2016 -

Budds' Chevrolet Cadillac Buick GMC responded

Thanks for the review Yoyo. Although the overall experience was good, I'm not satisfied with your feelings towards the detailing. That is not the Budds' level of performance! Please contact me directly or through Cam so that I may convey personally a remedy to bring your entire experience to top notch! Wayne Carter 905-845-1681

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