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Lexus of London
London, ON
3,581 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 3,581 reviews
April 14, 2021
Lexus of London service representatives are exemplary in delivery of service I am very happy with my interactions. I expect to be back again soon. delivery of service I am very happy with my interactions. I expect to be back again soon. More
by cecil899
Employees Worked With
Helpful April 14, 2021
Always friendly and eager to make your day the best it could be. Highly recommend their business. Have worked with many employees in all departments. could be. Highly recommend their business. Have worked with many employees in all departments. More
by Kathryn
April 14, 2021
Great service, on-time and as quoted.Safe environment Great service, on-time and as quoted. Safe environment for waiting for my vehicle to be finished. Even washed our car inside and out. Thanks Great service, on-time and as quoted. Safe environment for waiting for my vehicle to be finished. Even washed our car inside and out. Thanks More
by Chris
Employees Worked With
CARMEN Jones
April 14, 2021
Amazing service! Went that little extra out of their way to make the experience stellar! Who knew taking your vehicle in would be a pleasure. to make the experience stellar! Who knew taking your vehicle in would be a pleasure. More
by sciron327
Employees Worked With
Adam Mann, CARMEN Jones
April 14, 2021
From beginning to end our experience has been exceptional. We come back to this Lexus dealership because of the service we receive and of course the quality of Lexus. exceptional. We come back to this Lexus dealership because of the service we receive and of course the quality of Lexus. More
by pmcaskile
April 14, 2021
Very clean, always they keep their appointment even during the covid-19 time. Staff members are very gentle knowlegeable and do their job with care. during the covid-19 time. Staff members are very gentle knowlegeable and do their job with care. More
by Atoshim
Employees Worked With
CARMEN Jones
April 11, 2021
We had an awesome experience and we're glad to see that with all your amazing work COVID guideline were strictly followed to keep a healthy and safe environment. We are very thankful for your amazing servi with all your amazing work COVID guideline were strictly followed to keep a healthy and safe environment. We are very thankful for your amazing service, friendly attitude, and being great with the kids too. Highly recommend! More
by Arun M
Employees Worked With
April 11, 2021
My recent service on my car was a great experience. They always do an excellent job servicing my vehicle. Everyone is always so professional and friendly! always do an excellent job servicing my vehicle. Everyone is always so professional and friendly! More
by Lisa
Employees Worked With
Nikkole Nolet
April 10, 2021
Great man with tons of knowledge about cars, not only Lexus&Toyota. Really appreciate! Great location and very well educated staffs there. I will suggest my friends make their purchases there. Great expe Lexus&Toyota. Really appreciate! Great location and very well educated staffs there. I will suggest my friends make their purchases there. Great experience! More
by Tabaco
Employees Worked With
April 10, 2021
They were very helping and amazing to work with!! Thank you so much for being amazing and being great with the kids too!! Highly recommend! you so much for being amazing and being great with the kids too!! Highly recommend! More
by littlemiss749
Employees Worked With
